It is well‐known that adding a little flexibility to the right place is an effective strategy to improve the performance of operations in the face of demand uncertainties, to ensure high level of capacity utilization. However, given that system disruptions are ubiquitous, the legacy flexibility designs may perform poorly under disruptions to supply or capacity installations. In this study, we focus on the design of reliable and sparse flexibility structures that consistently meet a reasonable performance criterion under disruptions to both demand and supply. Specifically, we propose a class of structures termed as extended probabilistic expanders, based on the conjecture that the expansion property, rather than the global connectivity, is critical to good performance of the structures. We prove that for a system with n retailers, essentially only O(n) supply routes between suppliers and retailers are necessary to ensure good performance under disruption. In addition, we present an efficient randomized algorithm to construct extended probabilistic expanders, and demonstrate that the construction yields very good structure with the least number of edges asymptotically. We also investigate an extension to systems with structural constraints. Numerical results demonstrate that our design has not only a wide range of applications, but also better performance than a variety of known structures.
Problem definition: Observing the retail industry inevitably evolving into omnichannel, we study an offline-channel planning problem that helps an omnichannel retailer make store location and location-dependent assortment decisions in its offline channel to maximize profit across both online and offline channels, given that customers’ purchase decisions depend on not only their preferences across products but also, their valuation discrepancies across channels, as well as the hassle costs incurred. Academic/practical relevance: The proposed model and the solution approach extend the literature on retail-channel management, omnichannel assortment planning, and the broader field of smart retailing/cities. Methodology: We derive parameterized models to capture customers’ channel choice and product choice behaviors and customize a corresponding parameter estimation approach employing the expectation-maximization method. To solve the proposed optimization model, we develop a tractable mixed integer second-order conic programming reformulation and explore the structural properties of the reformulation to derive strengthening cuts in closed form. Results: We numerically validate the efficacy of the proposed solution approach and demonstrate the parameter estimation approach. We further draw managerial insights from the numerical studies using real data sets. Managerial implications: We verify that omnichannel retailers should provide location-dependent offline assortments. In addition, our benchmark studies reveal the necessity and significance of jointly determining offline store locations and assortments, as well as of incorporating the online channel while making offline-channel planning decisions.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.