This study examined the mediating effect of organizational citizenship behavior on the performance of small and medium-sized enterprises in China and investigates the factors that affect the performance of small and medium-sized enterprise. The factors investigated include idealized influence, inspirational motivation, intellectual stimulation and individualized consideration. The results show that intellectual stimulation, inspirational motivation, individualized consideration had positive effects on organizational performance. Inspirational motivation, individualized consideration positive effects on organizational citizenship behavior. At the same time, inspirational motivation, individualized consideration can influence organizational performance through the meditating effect of organizational citizenship behavior.
This study examined the factors that influencing small and medium-sized enterprise (SMEs)’ performances with the mediating effect of organizational citizenship behavior in China. Its purpose is to motivate and improve the small and medium-sized enterprise’ performance. The examined factors were distributive justice, procedural justice, interactional justice. This study uses cross-sectional survey to verify the theoretical framework. The survey data in this study were collected from 251 employees of SMEs in China.The study result shows that distributive justice, interactional justice had significant influence on the organizational performance; distributive justice, procedural justice, interactional justice had significant influence on the organizational citizenship behavior; Meanwhile, procedural justice can influence organizational performance through the meditating role of organizational citizenship behavior. The results of this study could provide a development strategy for SMEs in China through the relationship organizational justice and organizational performance.
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