This prospective study shows significant improvement in ED flow without compromise in quality measures from a hospital-wide intervention requiring minimal additional resources. Further research is required on sustainability and patient outcomes beyond the ED.
Median dose for analgesia was comparable with other studies; dose for sedation was less than reported elsewhere. Intubation rate for patients receiving prehospital ketamine was 17%. Further study is recommended to assess the ED course of the non-intubated group of patients, and consideration should be given to non-weight-based methods of dose selection.
Aim
To assess the reliability of the National Triage Scale (NTS) by determining whether the activity level of an emergency department influences triage category assignment.
Setting
Emergency Department, The St George Hospital, a Sydney metropolitan teaching hospital emergency department.
Methods
A prospective study of all patients presenting over a six‐month period. Triage category (TC) assignment distribution and admission rate in each TC was determined for three levels of departmental activity (Quiet, Normal, Busy) defined by the number of presentations to the department in the previous two hours.
Results
Of 17,561 presentations examined, the proportion of patients assigned to each TC did not significantly differ for NTS1,2,3 or 4. The percentage of patients assigned to NTS5 for Quiet periods was 9.0% (95%CI 7.9–10.0%), Normal 7.0% (6.5–7.6%) and Busy 6.6% (6.0–7.2%) (p<0.001). The admission rate for NTS4 for all levels of activity was 36% (35–37%) and exceeded the NTS guideline of 20–30%. Busy 16% (13–20%) and Normal 16% (13–19%) NTS5 patients had a slightly higher admission rate than Quiet NTS5 patients 10% (6–14%) (p=0.049) and exceeded the NTS guideline of 5–10%. Admission rates for NTS1,2 and 3 were within NTS guidelines for all activity levels.
Conclusion
The NTS can be applied consistently, independent of the emergency department activity level. Admission rate analysis indicates that the slightly higher proportion of NTS5 patients presenting during Quiet periods were of genuine low acuity. NTS guideline comparison suggests either 10% of NTS4 and 5% of NTS5 patients at this hospital should have been triaged to a higher TC or that the NTS admission rate guidelines may need revision.
Two patients presented unconscious after deliberate organophosphate ingestion. Both were initially misdiagnosed as having brainstem stroke, and plans were made for withdrawing treatment within 24 hours. Once correctly diagnosed and appropriately treated, both recovered, illustrating the importance of considering a wide differential diagnosis before withdrawing support and of not relying on routine “drug screens” to detect organophosphates.
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