This paper provides an overview of the theoretical underpinnings being used to develop an adaptive collaboration tool that can be used to assess and influence individual behavior and group performance. The tool is being developed using a variety of theories and conceptual models taken from the Organizational Psychology literature that may shed light on how individuals organize for a common purpose. Drawing on these theories can help to better understand many aspects of human behavior at an individual level as well as at a group or team level. More importantly, these theories can be applied in a more agile and adaptive approach, resulting in a quick assessment of behavior(s) and flexible application of techniques to influence behavior, which can prove to be beneficial for leaders or change agents in any stage of decision making. The tool is being developed within an organizational change context, but ultimately, could prove highly beneficial for a plethora of applications. Being agile and adaptive is essential when dealing with a dynamic and uncertain operational environment.
Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing this collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to Department of Defense, Washington Headquarters Services, Directorate for Information , 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. PLEASE DO NOT RETURN YOUR FORM TO THE ABOVE ADDRESS. REPORT DATE (DD-MM-YYYY) May 2008 REPORT TYPE 7184D203 PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES)AND ADDRESS(ES) SPONSORING / MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSOR/MONITOR'S ACRONYM(S)AFRL DISTRIBUTION / AVAILABILITY STATEMENTApproved for public release; distribution is unlimited. SUPPLEMENTARY NOTES 88th ABW/PA cleared on 04 September 2008, WPAFB-08-5316 ABSTRACTThe Tanker Airlift Control Center (TACC) controls more than 1200 aircraft and over 600 missions across 50 countries per day. This complex organization organically adapts to a constantly changing set of missions including wartime efforts, humanitarian relief, response to natural disasters, presidential movement, and many others. As such, the TACC represents a particularly fertile ground for studying organizational change. The research team drew from management and psychology literatures, and from operational experience to implement a range of strategies for facilitating change management and assessing the impact of organizational change.Methods included surveys, interviews, observations, focus groups, and facilitated workshops. The research team addressed a broad range of issues in the TACC and US Transportation Command (USTRANSCOM) over the course of this project. This project successfully demonstrated the benefits of a multidisciplinary team in furthering our understanding of how organizational change occurs in a complex socio-technical system such as the TACC. Executive SummaryIntroduction. The Tanker Airlift Control Center (TACC) controls more than 1200 aircraft and over 600 missions per day across 50 countries. This complex organization organically adapts to a constantly changing set of missions including wartime efforts, humanitarian relief, response to natural disasters, presidential movement, and many others. As such, the TACC represents a particularly fertile ground for studying organizational change. The research team was invited to participate in ongoing change management efforts in the TACC, with a specific emphasis on efforts to support the formation of a Fusion Center, combining functions from the TACC with functions from US Transportation Command (US...
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