Disclaimer UWE has obtained warranties from all depositors as to their title in the material deposited and as to their right to deposit such material. UWE makes no representation or warranties of commercial utility, title, or fitness for a particular purpose or any other warranty, express or implied in respect of any material deposited. UWE makes no representation that the use of the materials will not infringe any patent, copyright, trademark or other property or proprietary rights. UWE accepts no liability for any infringement of intellectual property rights in any material deposited but will remove such material from public view pending investigation in the event of an allegation of any such infringement.
For more than two decades, the literature has shown that information and communication technology (ICT) and knowledge management (KM) are among the best business practices in the development and competitiveness of large corporations. Recently, for small- and medium-sized enterprises (SMEs), these elements have represented a challenge and an opportunity for the consolidation of innovation processes, knowledge protection, and the path to sustained profitability. The aim of this paper is to analyse the effects of ICT on KM and their link with innovation and intellectual property (IP) in order to identify how SMEs can achieve higher yields. The data were obtained from a self-directed survey administered to the managers of 412 industrial and service companies established in Northwestern Mexico. Partial least squares structural equation modelling (PLS-SEM) was used for the statistical analysis of the data. This work contributes to the development of the literature on the strategic management of SMEs, particularly in relation to the theory of resources and capabilities (TRC) and the theory of dynamic capabilities (TDC). The results show that ICT significantly influences KM, innovation and profitability. In addition, KM significantly influences innovation, and innovation and IP management significantly influence profitability. However, innovation does not influence IP management.
Several investigations are commonly found in marketing literature but there are relatively few theoretical and empirical researches that associate marketing with corporate social responsibility (CSR). There are even less empirical investigations that relate these two important constructs with firm reputation of enterprises aimed to small and medium-size enterprises (SMEs) which shows a clear void in literature regarding the existing relation between CSR activities, brand image of products or services created by enterprises and their firm reputation. For this reason, the main objective of this research paper is the analysis of the existing relation between CSR activities, firm reputation and brand image of products or services of SMEs by using a sample of 308 enterprises from Aguascalientes State. The results obtained show that CSR activities have positive and significant effects in both the firm reputation and brand image of products or services created by SMEs.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.