The role of the Supply Chain affects the value of domestic products that arise in an area is not the same as the income received by residents of the area. It can be seen that the staple products sector dominates 61.55% of the distribution of products in Central Java. So, this is an important factor in measuring the Supply Operations Chain that occurs in these commodities. The high costs incurred in this sector encourage us to continue to improve our operational performance to reduce costs as low as possible. The condition is what the public/consumers want so that the gap between production costs and distribution costs of existing products is not too far away. This study aims to measure consumer satisfaction with the Supply Chain in the area and optimize the Supply Chain model that can be done to improve operational processes in the upstream (supplier) and downstream (distribution channels) of the Supply Chain in Central Java. The data analysis method used is the Supply Chain Operation Reference (SCOR). This model serves to weigh the importance of measuring customer satisfaction with the Supply Chain in the area, and efforts to improve operational performance can be made by minimizing failure in the process so that delivery to consumers is on time. The results of the SCOR model show that Asset, Agility, and Cost are variables that must be improved in the logistics process in Central Java.
In accelerating the development of the area in Sumatra, the Indonesia Government assigned to PT. X to manage toll-road concessions on 24 Sumatra toll roads. PT X is an enterprise with full ownership by the government. Sumatra toll-road development is economically but not financially viable; therefore, this scheme was implemented to avoid abuse of authority and legal uncertainty issues from government administrators. The Indonesian government named it the "State-Owned Enterprise (SOE) Assignment Scheme," but this project has several technical and non-technical problems. The technical problems are material, geotechnical Condition, equipment, and others. The non-technical problems are policy, financial, and others. These problems may impact the time and cost of the Sumatran toll-road development. This study aims to list the risks and evaluate each factor corresponding to the Sumatran toll-road development based on the Rough Fuzzy Based Delphi Method. Questionnaires have been collected from seven experts. There are 12 critical risk factors in this study that will impact the project. The proposed method can reduce the level of uncertainty and subjectivity that exists in the process of risk identification and analysis. The results of this study will increase our understanding of the impact of each criterion, which can be valuable for future studies on toll-road projects with the SOE assignment scheme.
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