The quality of user-generated content varies drastically from excellent to abuse and spam. As the availability of such content increases, the task of identifying high-quality content in sites based on user contributions-social media sitesbecomes increasingly important. Social media in general exhibit a rich variety of information sources: in addition to the content itself, there is a wide array of non-content information available, such as links between items and explicit quality ratings from members of the community. In this paper we investigate methods for exploiting such community feedback to automatically identify high quality content. As a test case, we focus on Yahoo! Answers, a large community question/answering portal that is particularly rich in the amount and types of content and social interactions available in it. We introduce a general classification framework for combining the evidence from different sources of information, that can be tuned automatically for a given social media type and quality definition. In particular, for the community question/answering domain, we show that our system is able to separate high-quality items from the rest with an accuracy close to that of humans.

In web search, recency ranking refers to ranking documents by relevance which takes freshness into account. In this paper, we propose a retrieval system which automatically detects and responds to recency sensitive queries. The system detects recency sensitive queries using a high precision classifier. The system responds to recency sensitive queries by using a machine learned ranking model trained for such queries. We use multiple recency features to provide temporal evidence which effectively represents document recency. Furthermore, we propose several training methodologies important for training recency sensitive rankers. Finally, we develop new evaluation metrics for recency sensitive queries. Our experiments demonstrate the efficacy of the proposed approaches.

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The reasoning tasks that can be performed with semantic web service descriptions depend on the quality of the domain ontologies used to create these descriptions. However, building such domain ontologies is a time consuming and difficult task.We describe an automatic extraction method that learns domain ontologies for web service descriptions from textual documentations attached to web services. We conducted our experiments in the field of bioinformatics by learning an ontology from the documentation of the web services used in my Grid, a project that supports biology experiments on the Grid. Based on the evaluation of the extracted ontology in the context of the project, we conclude that the proposed extraction method is a helpful tool to support the process of building domain ontologies for web service descriptions.