The French Space Agency, CNES, has been operating from 15 to 20 spacecrafts belonging to different fleets and flying from LEO to GEO orbits. Like any business, it needs to evolve to take into account the desiderata of new generations with the new ICT technologies that play an important key role. Beyond these natural changes, CNES has initiated an extensive program of renovation of the operational business in order to optimize the costs of future operations, to make the operational trades more attractive for better recruitment and more motivation, and also to optimize the Human role oriented towards cognitive tasks wisely. Also, since many years now, we have initiated major changes in all areas. The purpose of this paper is to provide an overview of all these evolutions either already implemented or about to be with the arrival of new projects, new ground segment, and new actors. This global roadmap explanation is an opportunity to take stock of progress but also create synergies for exchange of ideas, practices, and tools that are in favor of the desired changes expected by all the operational communities.
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