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SWOT analysis, a commonly used tool for strategic planning, is traditionally a form of brainstorming. Hence, it has been criticised that it is likely to hold subjective views of the individuals who participate in a brainstorming session and that SWOT factors are not prioritized by their significance thus it may result in an improper strategic action.While most studies of SWOT analysis have only focused on solving these shortcomings separately, this study offers an approach to diminish both shortcomings by applying Importance-Performance Analysis (IPA) to identify SWOT based on customer satisfaction surveys which produces prioritized SWOT corresponding to the customers' perception. Through the use of IPA based SWOT analysis, it is expected that a organisation can efficiently formulate strategic planning as the SWOT factors that should be maintained or improved can be clearly identified based on customers' viewpoints. The application of the IPA based SWOT analysis was illustrated and evaluated through a case study of Higher Education Institutions in Thailand. The evaluation results showed that SWOT analysis of the case study accurately reflected the organisation s' situations thereby demonstrating the validity of this study.

Abstract-Information and communication technology (ICT)has been involved in different sectors. ICT has an impact to improve learning environment and process. With the increasing number of students and the limitation of placement, a new innovation in learning is required. Thus, E-learning and E-assessment have been introduced, to offer online courses and electronic assessment. E-assessment enables the students live in remote areas to have the test in their homes, and helps the teacher to correct the exam and release the marks in short time. This paper explains the meaning of E-assessment from different opinions and illustrates the cycle of E-assessment process. Moreover, this paper discusses the advantages and obstacles of using E-assessment in learning for different domains: student, teacher, institution, and in education aims.Index Terms-E-assessment, e-exam, electronic exam, online exam, online assessment.

With the rapid growth of Internet of Things (IoT) applications, the classic centralized cloud computing paradigm faces several challenges such as high latency, low capacity and network failure. To address these challenges, fog computing brings the cloud closer to IoT devices. The fog provides IoT data processing and storage locally at IoT devices instead of sending them to the cloud. In contrast to the cloud, the fog provides services with faster response and greater quality. Therefore, fog computing may be considered the best choice to enable the IoT to provide efficient and secure services for many IoT users. This paper presents the state-of-the-art of fog computing and its integration with the IoT by highlighting the benefits and implementation challenges. This review will also focus on the architecture of the fog and emerging IoT applications that will be improved by using the fog model. Finally, open issues and future research directions regarding fog computing and the IoT are discussed.

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The Internet of Things (IoT) has extended the internet connectivity to reach not just computers and humans, but most of our environment things. The IoT has the potential to connect billions of objects simultaneously which has the impact of improving information sharing needs that result in improving our life. Although the IoT benefits are unlimited, there are many challenges facing adopting the IoT in the real world due to its centralized server/client model. For instance, scalability and security issues that arise due to the excessive numbers of IoT objects in the network. The server/client model requires all devices to be connected and authenticated through the server, which creates a single point of failure. Therefore, moving the IoT system into the decentralized path may be the right decision. One of the popular decentralization systems is blockchain. The Blockchain is a powerful technology that decentralizes computation and management processes which can solve many of IoT issues, especially security. This paper provides an overview of the integration of the blockchain with the IoT with highlighting the integration benefits and challenges. The future research directions of blockchain with IoT are also discussed. We conclude that the combination of blockchain and IoT can provide a powerful approach which can significantly pave the way for new business models and distributed applications.

With the rapid evolution of Information Technology (IT) applications and practices across the organization, appropriate IT Governance (ITG) has become essential to an organization's success. As IT is associated with risk and value opportunities, a comprehensive, high-level system is required in each organization to minimize the associated risks and optimize value. This requirement triggered the emergence of ITG. Many researchers have addressed this field; however, the role played by critical success factors (CSFs) in the successful implementation of ITG has not yet received adequate attention. This gap in the research motivated the present study, with the main aim of defining the CSFs needed for the successful implementation of ITG. CSFs were studied and extracted from the literature review and then analysed, categorized, and synthesized to create the Success Factors for IT Governance Framework.