Shared e-scooter systems were first introduced in 2017 and have since been spreading around the world as a sustainable mode of transport. The success of this mode is also due to new urban mobility strategies and plans, such as the European Sustainable and Smart Mobility Strategy, which relies on non-pollutant modes. To display the range of effects that can be achieved in urban mobility through the proper implementation of shared e-scooter systems, a systematic literature review and a case study were performed. It was found that this shared system can help cities with environmental issues, such as reducing air pollution, reducing inequality in access to transport, promoting money-saving, and improving mobility resilience. During the Covid-19 pandemic, shared e-scooters became a great asset in many cities worldwide, because they promote social distancing and help cities not to rely only on private cars to replace public transport rides, especially for short-distance trips. In the case study of Braga, it was found that the city still relies on shared e-scooter modes as a mobility option after the pandemic, also promoting special fares for people to start using the service.

Nowadays, cities appear to be the best place to live, attracting more and more people and activities. However, not only does this movement represent a threat to the environment but also provides challenges and opportunities for everyone, e.g., people, companies, organizations, and governments. To provide a good urban quality of life, the efficiency of all assets, buildings, infrastructures, and all systems, as well as taking care of the natural environment, must be addressed and achieved. This paper will, therefore, present the available literature on the subject to discuss the present context, the main challenges, as well as the concept of smart cities, with future cities relying on the mobility and evolution of transport systems for smart, sustainable, resilient, and inclusive mobility. As a result of the research, it is possible to infer that an integrated smart mobility approach can support the efficiency of all transport networks for everyone, today and tomorrow, while faced with the threat of climate change and the challenges of citizens.

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Shared e-scooters were introduced in urban public spaces as a way to promote a modal shift from cars in short-distance trips, as well as to improve sustainability, resilience, and equity in urban transport. However, the expansion of shared e-scooter services in 2019 proved that this mode of transport, without integrated planning strategies, can bring some problems to cities, which are related to the illegal parking of e-scooters, an increase in head injuries, and the lack of population diversity among users. Regarding the latest, this research work aims at conducting a case study in the city of Braga, Portugal to reveal who the actual and potential users of shared e-scooters are and how their socioeconomic profile (e.g., gender, age, income range, literacy, occupation) and usage patterns related to the ones found in other cities. For this, a revealed preference survey was deployed on the case study site, and the respondents’ profiles were statistically correlated with the socioeconomic characteristics of the city’s general population in order to assess if this mode of transport provides an equitable service. Results show that shared e-scooters are not equally used by people of different genders, ages, and income ranges. Information on e-scooter usage inequalities across the population is useful for the city to proceed with more socially equitable mobility policies.