The purpose of the research is the analysis of the results of the implementation of programs aimed at the development of single-industry towns in the Republic of Kazakhstan.Methodology – general scientific methods such as synthesis, analysis, comparison, generalization.Originality / value of the research. The analysis of regional development programs will allow determining the effectiveness of the measures taken for the development of the regions and, during the analysis, comprehensively assess the economic and social potential of the regions, as well as improve the system of upcoming measures.Findings. As a result of the study, the topical issues and target indicators in the development programs of single-industry towns of Tekeli, Shakhtinsk, Zhezkazgan for 2016-2020, the results of their achievement according to the plan were analyzed.
The article discusses the possibilities of implementing flexible project management methods to ensure the effectiveness of projects in the hospitality industry. The Project Leader should encourage each participant to abandon his or her approved behavior model in order to promptly resolve any issues that may arise during the implementation of the project and to respond to internal objections. As the hotel business is customer-centric, providing end-to-end services is not possible through standard management of individual customer requirements. Therefore, this study aims to determine the feasibility of using the methodology by identifying several criteria for project management (APM) in the hotel business.
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