The introduction of new policies can evoke strong emotional reactions by the public. Yet, social-psychological research has paid little attention to affective determinants of individual-level policy acceptance. Building on recent theoretical and empirical advances around emotions and decision-making, we evaluate how people's trust and integral emotions function as important antecedents of cognitive evaluations, and subsequent acceptance of policies. We test our hypotheses within a sample of Irish citizens (n = 505), who were subject to the introduction of water charges in 2015. In line with our hypotheses, results show that general trust in government shapes emotions regarding water charges, which in turn, directly and via expected costs and benefits, influence policy acceptance. Additionally, we find that negative emotions have a larger direct effect on policy acceptance than positive emotions. Specifically, 'anger' was the main negative emotion that influenced the acceptance of the water charge. We conclude by discussing directions for future research around emotions and policy acceptance.
Tourist citizenship behavior (TCB) is crucial for tourist destination management because of the benefits it provides to destinations. Despite the importance of this discretionary and altruistic behavior, however, scant research has analyzed TCB at the destination level.The present study addresses this gap. It examines the relationships between destination identification, perceived value, and TCB. It also explores the relationship between TCB and willingness to sacrifice to visit a destination. Data on a sample of 629 tourists (aged 18 years or older) were collected to test the proposed hypotheses using structural equation modeling. TCB is a reflective second-order construct (dimensions: recommendation, helping, and feedback). The results show that both destination identification and perceived value are positively related to TCB, which positively affects willingness to sacrifice. Thus, the findings provide evidence that both destination identification and perceived value are important factors in understanding tourists' citizenship behavior in destinations. Furthermore, the study shows that tourists who are willing to help others by giving feedback and recommending a certain destination (i.e., performing TCB) are also willing to make additional sacrifices to travel to that destination. The theoretical and practical implications for researchers and tourism managers at the destination level are discussed.
This study examines the educational and training requirements of entry-level graduates employed in the freight transport, distribution, and logistics sector. Five skill and knowledge categories are considered. By comparing the perceived importance of certain skills for companies and the performance of graduates, education and training gaps are identified. These gaps are compared for Ireland and Spain, two countries with different industrial and managerial contexts. Descriptive analysis of a sample of 108 firms reveals major gaps. The country comparison shows that Spanish graduates have more skill and knowledge deficiencies than Irish graduates. Despite the smaller gaps for Irish graduates, data variability is greater than for Spanish graduates.
This study examines customers' willingness to pay a premium to support hotels' water-saving initiatives and the effect of different explanatory variables: attitude toward water conservation, water problem awareness, willingness to sacrifice, reported water-saving behavior, and frugality. A Heckit model is applied to a sample of 681 tourists. Results show that 44.3% of tourists would pay a premium to stay in a hotel that had installed water-saving devices in rooms.The average price premium they would pay is 4.29 euros. These findings offer interesting insights for hotel managers to identify tourists who could contribute to reducing the costs of going green.
Hotels and destination managers are increasingly expressing concern about the impacts of climate change and sustainable water use, especially in crowded and water-scarce destinations. The aim of this study is to examine gender differences in hotel guests' reported water conservation behavior (WCB) when on vacation. The study examines several factors that can potentially affect these gender differences, namely attitudes toward water conservation, normative and hedonic motives, destination problem awareness, and destination attachment. Data from a sample of 680 hotel guests reveal significant gender differences, with specific factors affecting the WCB of guests of each gender. Attitudes exert a positive influence on guests' WCB. This influence is greater for women than for men. Normative motives also positively influence attitudes, although this effect is greater for men than for women. Conversely, hedonic motives negatively influence water conservation attitudes, and this effect is greater for women than for men. Lastly, destination problem awareness positively influences normative motives, while destination attachment negatively influences hedonic motives. No gender effect is found for these relationships. The implications for research and practice in sustainable tourism and pro-environmental behavior are presented.
Research has recognized that the price of an experience good is not only determined by firm and collective reputation, which act as proxies of firm product quality, but also by the firm's advertising investment. This study examines whether pricing these goods as a function of firm advertising investment and firm reputation depends on a collective, versus noncollective, brand strategy. The central assumption of this article is that a collective brand can increase perceived differentiation among the individual brands associated with it, and thus, that collective brand membership can moderate the effects of firm advertising investment and firm reputation on product price. The results obtained from a panel of companies in an experience‐goods industry (i.e., wineries) between 1999 and 2013 show that the relative effect of collective brand membership on product price is higher when the company has higher advertising investment and a higher reputation. [EconLit citations:Q11, Q13, M37]
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