With the increasing complexity of Cyber-Physical Systems, their behavior and decisions become increasingly difficult to understand and comprehend for users and other stakeholders. Our vision is to build self-explainable systems that can, at run-time, answer questions about the system's past, current, and future behavior. As hitherto no design methodology or reference framework exists for building such systems, we propose the Monitor, Analyze, Build, Explain (MAB-EX) framework for building self-explainable systems that leverage requirements-and explainability models at run-time. The basic idea of MAB-EX is to first Monitor and Analyze a certain behavior of a system, then Build an explanation from explanation models and convey this EXplanation in a suitable way to a stakeholder. We also take into account that new explanations can be learned, by updating the explanation models, should new and yet unexplainable behavior be detected by the system.
We present MIRIAM (Multimodal Intelligent inteRactIon for Autonomous systeMs), a multimodal interface to support situation awareness of autonomous vehicles through chat-based interaction. The user is able to chat about the vehicle's plan, objectives, previous activities and mission progress. The system is mixed initiative in that it pro-actively sends messages about key events, such as fault warnings. We will demonstrate MIRIAM using SeeByte's SeeTrack command and control interface and Neptune autonomy simulator.
Autonomous systems are designed to carry out activities in remote, hazardous environments without the need for operators to micro-manage them. It is, however, essential that operators maintain situation awareness in order to monitor vehicle status and handle unforeseen circumstances that may affect their intended behaviour, such as a change in the environment. We present MIRIAM, a multimodal interface that combines visual indicators of status with a conversational agent component. This multimodal interface offers a fluid and natural way for operators to gain information on vehicle status and faults, mission progress and to set reminders. We describe the system and an evaluation study providing evidence that such an interactive multimodal interface can assist in maintaining situation awareness for operators of autonomous systems, irrespective of cognitive styles.
Autonomous vehicles and robots are increasingly being deployed to remote, dangerous environments in the energy sector, search and rescue and the military. As a result, there is a need for humans to interact with these robots to monitor their tasks, such as inspecting and repairing offshore wind-turbines. Conversational Agents can improve situation awareness and transparency, while being a hands-free medium to communicate key information quickly and succinctly. As part of our user-centered design of such systems, we conducted an indepth immersive qualitative study of twelve marine research scientists and engineers, interacting with a prototype Conversational Agent. Our results expose insights into the appropriate content and style for the natural language interaction and, from this study, we derive nine design recommendations to inform future Conversational Agent design for remote autonomous systems.
As unmanned vehicles become more autonomous, it is important to maintain a high level of transparency regarding their behaviour and how they operate. This is particularly important in remote locations where they cannot be directly observed. Here, we describe a method for generating explanations in natural language of autonomous system behaviour and reasoning. Our method involves deriving an interpretable model of autonomy through having an expert 'speak aloud' and providing various levels of detail based on this model. Through an online evaluation study with operators, we show it is best to generate explanations with multiple possible reasons but tersely worded. This work has implications for designing interfaces for autonomy as well as for explainable AI and operator training.
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