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A total of 40 qualitative studies were reviewed and coded according to the college student stressors they represented. These studies utilized a variety of qualitative methods to examine stressors representing the following themes: relationships, lack of resources, academics, the environment, expectations, diversity, transitions and other stressors. Relationship stressors were the most commonly reported theme and covered areas including stress associated with family, romantic, peer and faculty relationships. Three of the themes (relationships, diversity and other) are novel categories of stressors compared with quantitative reviews on the topic, highlighting the importance of gathering both quantitative and qualitative pieces of information. This review contributes to the stress literature by synthesizing and identifying trends in the qualitative student stress research.

PurposeUsing China's burgeoning logistics industry as a backdrop, the present study focused on how to build trust between logistics users and third‐party logistics (3PL) providers, and the antecedents and consequences of trust.Design/methodology/approachA questionnaire‐based mail survey was conducted in mainland China. The conceptual model was tested using structural equation modeling.FindingsThe findings indicate that logistics users' satisfaction with prior interactions with logistics providers, 3PL provider's relationship‐specific investment, 3PL provider's information sharing, and 3PL provider's reputation are key determinants of logistics users' level of trust towards 3PL providers. Additionally, logistics users' trust may facilitate their loyalty behavior towards 3PL providers.Research limitations/implicationsThe findings were drawn from a Chinese setting in which logistics outsourcing is in a relatively early developmental stage. The uniqueness of Chinese culture may also limit the findings' generalizability. China's transitional economy was not considered in the study. Different company ownership may significantly influence relationship formulation, maintenance and consequences.Practical implicationsThe findings demonstrated how logistics providers can improve customers' trust in logistics outsourcing relationships. The study also revealed how logistics providers can improve customers' loyalty.Originality/valueThis paper was a pioneering study that investigates the logistics outsourcing relationship in China, a rapidly growing economy. The results offered valuable managerial insights regarding how to cultivate trust and loyalty in logistics outsourcing relationships.

The business case for diversity is really a technological one. Like the Hubble telescope uses multiple lenses to acquire an understanding of the universe that no one lens can achieve alone, the business case suggests that diversity (however defined) provides multiple perspectives that help organizations better understand an increasingly complex and heterogeneous marketplace. If the prevailing argument for diversity is indeed technology-driven, the present paper suggests that looking at diversity through the lens of the Technology Acceptance Model 3 (TAM3) might provide insights that could improve both the acceptance of diversity in the organization and its impact on organizational performance.

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