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Abstract:In developing an environmental DSS it is important to have a good understanding of who will use it and how. The best way to do this is by interacting with a user group during the development process to ensure an appropriate design and to foster interest and ownership of the product. A prototype of the Environmental Flows Decision Support System (EFDSS) has been developed in this manner. Using the Border Rivers Catchment of NSW/QLD as a case study, a community reference group was established and regularly consulted throughout development of the system. Members provided important input and feedback on interface design resulting in numerous modifications and enhancements to the final prototype. Many lessons were learned and one of the spin-offs was the addition of an entire explanation module -EFDSSlnfo -which had otherwise only been considered peripheral to the system.

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