The purpose of the Configuration Management process is carrying and all IT assets, status, configuration, and relationship between each other being well documented. This documentation is useful, among others, for some purposes. The first objective is to create clarity in the relationship between key performance indicators (KPI) an IT services with the infrastructure. Changes to the configuration of those devices would obviously very disturbing the performance of IT services. The second objective is the accuracy of the information which will be used by the Service Delivery processes. So a Service Desk staff who need to get information about how a user at a branch office to connect to the network's headquarters, linked to issues of access to certain applications. Accurate network configuration information will be helpful Service Desk staff in helping the user solve the problem. The third objective is the accuracy of the information will be used for the IT audit.PT. XYZ is a telecommunications company which relatively new and aware of the increasing competitive competition in the telecommunications industry. PT. XYZ was starting its operation in 2006. The company's ambition is to develop progressively by increasing operational performance which closely linkages between operational performance improvements company with a bottom line of the company. Thus, it is a necessity / obligation for companies in the global era of integrated telecommunications services, to focus on Quality of services (QoS) provided to its customers, in order to survive in an increasingly competitive telecommunications business

Progress in the complexity of large cities, highly complex systems, and intelligence science, in particular, smart city technology, has shown great ability in helping to reduce traffic congestion in developing cities. All ideas from the development of intelligent transportation to a town that wants to build and want to change into a smart city, especially in the field of ACP (system created, computing developed), based on parallel management and control system (PTMS). PTMS is considered to be enlarged to a new generation of an intelligent transportation system, and its essential component of architecture then make the hardware and software that will support a new architecture in a developing city to a smart city. The case in a lift is a communication system on a car that uses peer to peer networks and smart cards, with a communication system in a vehicle is expected to control congestion in a developing city through an original town with a connected system. This paper proposed four aspects of surveillance such as Traffic surveillance, vehicle Surveillance, passenger surveillance and driver surveillance. The combination of these surveillances will create best applied Intelligent Transportation Systems (ITS) or can be called as Smart Transportation Systems(STS).

Blended learning which is well-known as cross and mixed-mode learning. It is merging online and face-to-face pedagogical method. The purpose of this kind of learning is to produce combined blended learning atmospheres. Lately, blended learning has blasted as the rapid technology advancement in Information Communication Technology (ICT). It is enabling learning modality of choice of educators worldwide.As part of this learning model, some parties such as tutors, officers, and representatives in schools, colleges, higher education, governing boards, and ministries are investigating the probabilities of blended learning as a pedagogically sound and valuable technique of broadening access to an education.In many developed countries, blended learning has become the most favoured model of learning due to a natural consequence of all over the internet and World Wide Web. Online technology has touched education and every aspects of human endeavour in the past 2 centuries. Blended learning has developed as it increased popularity.However, in developing countries such as in Asean Regions, much research are done. This is becoming one of the challenges since the number of students and teachers in developing countries is bigger than in developed one. Moreover the adoption of technology in developing countries is much greater due to development of latest software, hardware, and capabilities on electronic communications.It means that blended learning is always changing and the focus of study can be more dynamic. Aim and contributionsIt is interestingly to note that education systems are continuously changing, with the common reason being the drive to react to the challenges of politic, economy, and

Higher education in the future is faced with competition that emphasizes the role, innovation and use of information and communication technology, integration between universities and society, industry and corporations cannot be ignored anymore. Learning innovation is a must for universities. The Global Sector that has an impact on the internal and external elements of the university. The purpose of making this learning framework is to give an overview, reference and assist higher education in facing the impact of the 4.0 higher industrial revolution in which the role of information technology, regulations, facilities and infrastructure, budget and university management are the basic capital that must be fulfilled. Besides that online learning, virtual learning, social learning, open learning and blended learning become a necessity and necessity in the era of the industrial revolution where adjusting learning materials and curriculum with industry and corporations is highly recommended. With the hope of graduates having soft skills, ethics and critical thinking, cultured and global minded and innovative.

Despite the growth of the implementation of the Internet of Things (loT) in the last decade, the loT still continues to rise. In 2020 there will be an estimated 50 billion devices connected to the loT. A crucial factor is the quality of service through quality governance software of loT. The various traditional approaches of measuring the quality of software needs to be improved and adapted to the characteristics of the loT. This study aims to provide an overview of software quality model for loT based on ISO / IEC 25010 and information quality attributes of COBIT 4.1. Through literature review approach, we found the mapping and relationship between loT characteristics and quality characteristics of software based on the quality of information. These results will be used as a basis for formulating the governance framework ofIoT.

Knowledge Management portal is a system to support Knowledge Management process, in order to create, capture, develop, share, reuse and optimize the knowledge and particularly in Bina Nusantara University which has implemented Knowledge Management System (KMS) since 2002. However, this KMS need to be measured in order to know how better this KMS in term of the software size. The BINUS KMS will be measured in term of their software size in functionality perspective with use case point method. This metric of KMS will be used by management to know how better the software size, complexity level and effort to development in numbering. Measurement of software size with software metric such as Use Case Point upon use case diagram for BINUS knowledge Management Portal shows that the project has medium software size with score Use Case Point (UCP) = 108.56 and has estimate effort will be developed in 2,064 hours (or in 258 days or 51.6 weeks or 12.9 months) and has development cost for 516,000,000.00 rupiah (Indonesian currency). Use Case Point, estimate effort and project value will powerful to help management in order to make decision regarding the implementation of IT software project development in term of time, money and people.

Student Information Terminals (S-IT) is an independent academic service information system for students, where this service makes it easy for students to obtain academic information in real time with information such as the transcript of academic achievement, finance, course, attendance, exam, lecturer, card examinees and announcements academic, and has the function to print directly the data independently on SIT devices. To find out how well the SIT is in terms of software size, then needed a measurement. The measurements used in this paper using the Use Case Point (UCP) method as one of the approved software metrics which measure the functionality our software size. The results of the measurement of software size SIT shown that the project has a small size, the software has a value of UCP = 96.767 estimate effort, has the development time 1,452 hours or equivalent 9 months 1 week and have development costs in ◅ Back to results ◅ Previous ▻ Next

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