While automation and artificial intelligence will eliminate very few jobs and occupations during the next decades, they will certainly affect and be present in portions of almost all jobs, either in a greater or lesser degree. Considering this fact, this research intends to identify which competencies are more valuable for workers who work in a technological workplace, by the perspective of the employers. It means this research will explore, listening employers opinion, which competencies are the ones that makes a worker leads and responds positively to a technological implementation in their workplace. Results were gathered through a Delphi study, within a panel of six experts in the human resources for technological industries field. It is finding that employers consider adaptability and creativity as the most important competencies for technological work. Notwithstanding, informatic competencies were less valuable by employers while considering the importance of these competencies for workers dealing with technology or robotic presence in workplaces.
Introduction: Frequent users contribute to an excessive volume of admissions in the emergency department, impairing the quality of healthcare services. The aim of this study was to identify and characterize the population of frequent users of the pediatric emergencydepartment, establish an individual plan of intervention and evaluate its efficacy.Material and Methods: Intervention study including children and adolescents younger than 16 years, with more than 10 visits in a year to an emergency department of a secondary care hospital. An intervention program was created with a multidisciplinary team and a case manager, who was responsible for the execution of the individual plan of intervention. One year later, the number of visits after the intervention was assessed.Results: We identified 90 patients with a frequent user profile, with 1182 visits. Only 17.3% of the visits had a previous referral. Most of the visits were considered non urgent/less urgent (59%). The intervention included 82 children/adolescents. One year later, there was a significant reduction in the number of visits: median reduction of 62% in 78 participants.Discussion: Most of the visits by frequent users were considered non urgent/less urgent, reflecting a clinically unjustified use of the emergency department. The intervention seems to be effective as the number of visits decreased.Conclusion: This population of frequent users seems to be a heterogeneous group with different problems and levels of complexity. A multidisciplinary and individual intervention, with a case manager, might contribute to reduce the excessive use of the emergency department and improve the provision of health care services to these children.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.