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Design has come to be understood as an essential aspect of the work that technical communicators claim. As a result, research in the field of technical communication has approached studies of design in numerous ways. This article showcases how technical communication researchers assume the roles of observers, testers, critics, creators, and consultants in their handling of design artifacts. Such a model regarding these roles may help us to better understand the design relationships researchers presume as they further knowledge of design within our field. This article offers a framework to leverage into a comprehensive and integrated model for explaining our work on design to others outside of technical communication.
Keywords research in technical communication, design research, design, disciplinarityWithin the last few decades, visual design has become a commonplace skill that technical communicators have explicitly been expected to understand and implement in their work. As a result, technical communication researchers have devoted much attention to the study of design and its elements. In fact, in her review of the literature from over 10 years ago, Portewig (2004) noted that the technical communication scholarship on design at the time argued, in part, that we should pay attention to visuals and visualization in order to respond to their ascendance and to teach our students how to expand their role from authors to
This article combines historical research with demographic analysis and neoliberal/rhetorical critique to put forth the concept of slow civic violence—indirect injuries on civic process, particularly within marginalized communities. The author ties the United States Postal Service's (USPS) rationale for removing mail sorting machines during the 2020 election year to systemic moves that damage democratic participation. The author conducts an empirical analysis of where the USPS mail sorting machines were removed to show how neoliberal arguments in favor of cost cutting make voting by mail a more precarious and uncertain act primarily for those who reside in communities of color.
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