We aimed to implement the Extension for Community Healthcare Outcomes (ECHO) telementoring model for hepatitis C and to evaluate its outcomes in the health providers. Following the ECHO model, an hepatitis C teleECHO clinic was established at the Hospital Italiano in Argentina. The teleECHO clinic provides support and training to physicians from Patagonia who treat patients with hepatitis C. In order to evaluate the teleECHO clinic outcomes, physicians completed a survey focused on skills and competence in hepatitis C before and after 6 months of participating in the project. The survey consisted of 10 questions, which participants rated from 1 to 7 (1 no ability; 7 highest ability). To analyze the difference before and after participation in the project, Wilcoxon signed-rank test was used. During the first 6 months of implementation of the model, a total of 14 physicians from 12 sites in Patagonia agreed to participate in the survey. The median age of the participants was 42 years. Participants' primary specialties were Hepatology (55%), Infectious Diseases (25%), General Practice (10%), and other (10%). A significant improvement was observed in all the evaluated fields after 6 month of the participation in the teleECHO clinic, namely fibrosis staging, determining appropriate candidates for treatment, and selecting appropriate HCV treatment. In addition, their general interest in hepatitis C increased. We successfully replicated and implemented the first teleECHO clinic in Argentina. Physicians improved their ability to provide best practice care for patients with Hepatitis C. J. Med. Virol. 89:660-664, 2017. © 2016 Wiley Periodicals, Inc.
Citar como: Plazzotta F, Luna D, González Bernaldo de Quirós F. Sistemas de información en salud: integrando datos clínicos en diferentes escenarios y usuarios. Rev Peru Med Exp Salud Publica. 2015;32(2):343-51. RESUMENPese al avance tecnológico de las últimas décadas y a los múltiples beneficios documentados, la implementación de tecnologías de información y comunicación (TIC) en salud continúa siendo un importante desafío para las organizaciones de salud. Buscando contribuir al análisis de las múltiples variables involucradas a la hora de lograr implementaciones exitosas, aplicamos un modelo sociotécnico para analizar la experiencia de informatización de la capa clínica en el Hospital Italiano de Buenos Aires (HIBA). El marco conceptual aplicado consta de ocho dimensiones interconectadas que permiten revisar diferentes aspectos a tener en cuenta a la hora de diseñar, desarrollar, implementar, usar y evaluar la aplicación de TIC. Teniendo en cuenta la evolución de nuestro proyecto, lo dividimos en tres etapas, de forma tal que cada una de las dimensiones es analizada en cada una de las etapas. El modelo sociotécnico aplicado resultó en una adecuada herramienta de evaluación de nuestra implementación de TIC en salud, permitiéndonos el análisis de las ocho dimensiones, incluso de forma retrospectiva. Aplicando este análisis a cada una de las etapas de la evolución de nuestro proyecto institucional pudimos evidenciar que al tener en cuenta todos los aspectos en conjunto se facilitó la ejecución del mismo y nos permitió identificar aspectos por mejorar. Palabras clave: Sistemas de información en salud; Modelos teóricos; Informática médica/organización & administración (fuente: DeCS BIREME). ABSTRACTDespite the technological advances of recent decades and the many documented benefits, the implementation of information and communication technologies (ICT) in health remains a major challenge for healthcare organizations. Looking to contribute to the analysis of multiple variables involved at the time of achieving successful implementation, we apply a sociotechnical model to analyze the experience of computerization of the clinical layer in the Italian Hospital of Buenos Aires. The conceptual framework applied consists of eight interconnected dimensions that allow the review of different aspects to consider at the time of design, development, implementation, use and evaluation of the application of ICT. Considering the evolution of our project, we divided it into three stages, so that each of the dimensions is analyzed in each of the stages. The socio-technical model applied resulted in an appropriate tool for assessing our implementation of ICT in health, allowing us the analysis of the eight dimensions, including retrospectively. Applying this analysis to each of the stages of the evolution of our institutional project we were able to show that by taking into account all aspects together, its execution was facilitated and allowed us to identify areas for improvement.
Con millones de personas en el mundo en situación de distanciamiento físico por el COVID-19, las tecnologías de la información y comunicaciones (TICs) se han posicionado como uno de los medios principales de interacción y colaboración. Ya al inicio de este milenio se empezaban a mencionar las siguientes ventajas: mayor acceso a la información y a la prestación de servicios; fortalecimiento educativo; control de calidad de los programas de detección y reducción de los costos de la atención de en salud. Sin embargo, entre las principales barreras de adopción de la telemedicina se encuentran las de índole: tecnológicas; humanas y sociales; psico-sociales y antropológicas; de Gobernanza y económicas. En estos 20 años se logró un aumento en los recursos y capacidad técnica, una mejora en la educación digital, un empoderamiento del paciente en su tratamiento y un mayor interés público en esta área. En especial se considera exitosa la conformación de equipos interdisciplinarios, las redes académicas y profesionales y las consultas médicas virtuales. Después de revisar el estado de la telemedicina en la Región de las Américas, los autores recomiendan adoptar medidas urgentes para poner en práctica políticas y programas nacionales de telemedicina, incluyendo el marco normativo y presupuesto necesario, cuya implementación se realice de manera integral e interoperable y que se sustente de redes académicas, de colaboración e instituciones especializadas. Dichas políticas deben generar un contexto habilitante que den sostenibilidad al avance logrado, considerando los aspectos mencionados en las posibles barreras.
Since Argentina’s government declared a national emergency to combat the COVID-19 pandemic with a lockdown status, it has produced consequences on the healthcare system. We aimed to quantify the effect on the Emergency Department (ED) visits at Hospital Italiano de Buenos Aires. Our electronic health data showed that ED in-person visits declined 46% during the COVID-19 pandemic, from an overall of 176,370 visits during 2019 to 95,421 visits during 2020. Simultaneously, there was a telehealth visits boom when mandatory quarantine began (March 20, 2020): from a median of 12 daily in February 2020 to a median of 338 daily in April 2020; reaching a maximum daily peak of 1,132 on March 26 2020. For a while, teleconsultations replaced ED visits. Then, when face-to-face visits began to increase, teleconsultations began to decrease slowly, as the phenomenon reversed.
The digital divide can hinder the ability of elderly patients to fully benefit from PHRs. They are “digital immigrants”, not having the life-long exposure to technology as younger generations, as well as physical and cognitive disabilities. The aim of this study was to explore the digital divide as a barrier for the use of a PHR in older adults (> 69 years of age) and describe the use of a PHR in an elderly population in Argentina. We conducted a cross sectional study which included older adults who attended the Coronavirus vaccination campaign in 2021. Data were collected through a survey encompassing digital divide factors and use of the PHR. A total of 128 participants agreed to complete the survey, 60.15% reported using the PHR. We found a statistically significant correlation of education level, having a personal computer and internet access with PHR use. Concerning PHR users, 45.45% reported needing assistance to use it. Although the elderly population represents a large portion of patients, there is not enough research done on their use experience using eHealth solutions. There is pending work in the eHealth field to integrate these elders into current PHRs and help them enjoy their benefits.
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