This study proposes a model for the analysis and performance evaluation of e-supply chains (e-SCs), that are supply chains (SCs) in which actors are connected by Internet technologies. It is assumed that e-SC performances are influenced by the network organizational structures, by the criteria adopted to manage relationships among involved actors, and by the critical activities that the leading company performs. At first, the variables influencing such factors are identified and the interdependencies among them are analysed to establish existing correlations. This, in turn, enables one to group the values of the influencing factors in four coherent sets which are consistent with different business environments, thus assuring the effectiveness and efficiency to the e-SC. The obtained reference model is then tested by applying it to literature-based case studies. The output of this model may be used to design totally new e-SCs or to redesign the existing ones, in both manufacturing and services industries.
Logistic strategies represent a key factor to increase supply chain (SC) effectiveness, as the optimization of logistics networks enables transport and storage costs reduction as well as quick response leading to higher customer satisfaction. A useful approach for SC performance improvement may be pursued by resorting to advanced software tools able to analyze complex production scenarios, performing concurrent, synchronized and distributed simulations. Support to the logistics planning phase is offered by geographical information system technology, included in the simulation environment in order to manage related geographical data (i.e. warehouse location, choice of vehicle routeings, etc.). In the paper the main characteristics of the proposed hardware and software architecture have been illustrated, focusing attention on the logic phases for implementation by the transport federate. Furthermore, a preliminary functionality validation of the developed tool is presented with reference to simplified test cases.
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