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Questions about diversity training's utility and effectiveness remain despite its widespread use and the signifi cant investments many fi rms make in such training. As a result, some HR practitioners have doubts about its relevance in the workplace. In this paper, we envision a future state of diversity training whereby diversity is embedded into work practices and programs through direct knowledge transfer, continuous skill development, and accountability for learning. We recommend four specifi c guidelines that HR leaders can follow to achieve this "future state" called A.G.E.M.-Approach, Goals, Executive Commitment, and Mandatory Attendance. We suggest that following the A.G.E.M. approach will lead to the kind of transformative behavioral changes required for effective diversity training programs.

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