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Electronic commerce and the Internet have enabled businesses to reduce costs, attain greater market reach, and develop closer partner and customer relationships. However, using the Internet has led to new risks and concerns. This paper provides a management perspective on the issues confronting CIO's and IT managers: it outlines the current state of the art for security in e-commerce, the important issues confronting managers, security enforcement measure/techniques, and potential threats and attacks. It develops a scheme for probabilistic evaluation of the impact of security threats with some illustrative examples. This methodology may be used to assess the probability of success of attacks on information assets in organizations, and to evaluate the expected damages of these attacks. The paper also outlines some possible remedies, suggested controls and countermeasures. Finally, it proposes the development of cost models which quantify damages of these attacks and the effort of confronting these attacks. The construction of one such cost model for security risk assessment is also outlined. It helps decision makers to select the appropriate choice of countermeasure(s) to minimize damages/losses due to security incidents. Finally, some recommendations for future work are provided to improve the management of security in organizations on the whole.

In the global economy, design of digital media often involves teams of individuals from a variety of cultures who must function together. Similarly, products must be designed and marketed taking specific cultural characteristics into account. Much is known about decision processes, culture and cognition, design of products and interfaces for human interaction with machines, and organizational processes, but this knowledge is dispersed across several disciplines and research areas. This article reviews current work in these areas and proposes a research agenda for fostering increased understanding of the ways in which cultural differences influence decision making and action in design and use of digital media.

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