<p>Business incubation is one of entrepreneurship development methods believed to have advantages compared with other SME development patterns. The model used in managing the business incubators is influenced by the business focus of the participants/tenants. In managing the ICT business incubators, there are some key factors slightly different from the management of others. However, the legal rules and standards for organizing various types of incubators are still equated. It is concerned that there will be some misunderstandings/misleading from the administrators or managers in providing their services, so that the process fails to reach its main objectives. This study has surveyed some managers of ICT incubators to get their perspectives about the dominant aspects among 8-S mandatory services by using Analytical Hierarchy Process, and also some tenants about their satisfaction to incubators services. The result is then reviewed based on ICT product and business characteristics.</p><p> </p>Keywords: ICT Business Incubators, Management, Analytical Hierarchy Process, Customer Development Model.
The integration of internet-based Warehouse Receipt System (SRG) and Commodity Auction Market (PLK) is expected to be an alternative to resolve the problems faced by most farmers in Indonesia, so through this research we want to identify the economic benefits obtained by stakeholders of SRG and PLK. This study uses mixed method, with primary data collection techniques through interviews with selected informants. The results of this study show some of main benefits for stakeholders, where the main benefit for farmers is increasing income because it expands market segmentation. AbstrakIntegrasi Sistem Resi Gudang (SRG) dan Sistem Pasar Lelang Komoditas (PLK) yang berbasis internet diharapkan dapat menjadi salah satu alternatif untuk menyelesaikan permasalahan yang dihadapi sebagian besar petani di Indonesia, maka melalui penelitian ini ingin mengidentifikasi manfaat ekonomis yang didapatkan oleh para stakeholders SRG dan PLK. Penelitian ini menggunakan metode penelitian mixed method, dengan teknik pengumpulan data primer dilakukan melalui wawancara dengan informan terpilih. Hasil dari penelitian ini adalah diketahuinya beberapa manfaat utama bagi para stakeholdernya, dimana manfaat utama bagi Petani sendiri adalah meningkatkan pendapatan karena memperluas segmentasi pasar.
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