The aim of this study was to investigate users' perceptions towards website quality and to identify the effect of this perception on their intention to use e-government services in Jordan. Data were collected using questionnaires distributed to citizens who were actual or potential users of e-government services in Jordan. The collected data were analyzed using descriptive statistics and structural equation model (SEM) to test the study hypotheses using AMOS 16.0. The results from this study revealed that among the study's constructs (system quality, service quality and information quality respectively) had positively affected users' intention to use services provided by the e-government in Jordan. This indicated that designers of e-government websites should take into considerations these constructs when designing e-government websites because they affect users' intentions to use and consequently increase the success of e-government initiatives.
The aim of this research paper is to identify the effect of ERP successful implementation on employees' productivity, service quality and innovation. Data were collected via questionnaires from 129 employees working in the Jordanian telecommunication organizations. The collected data were analyzed using descriptive statistics and structural equation model to test the study hypotheses using AMOS 16.0. The results of this study revealed that there is a significant effect of organizational impact on employees' productivity, service quality and innovation. Whereas, satisfaction only affects the service quality and innovation of employees leaving the employee's productivity surprisingly not affected. This result is very likely due to the lack of suitable training. Therefore, one important recommendation is to develop a training course that identifies and explains to employees all the necessary changes that will occur to the business processes inside the organization as a result of the ERP implementation.
The purpose of this paper is to explore individualist and collectivist gender moderated differences toward online purchase intentions. Data were collected via questionnaires from 241 student in Al-Balqa’ Applied University in Jordan. The collected data were analyzed using descriptive statistics. In addition, factor and cluster analysis were used to group the sample according to individualistic and collectivistic cultural factors. Two-way ANOVA test was used to test the study hypotheses. The results of this study depicted that there was a significant difference between male and female toward online purchase intentions. The study also depicted that, there was a significant difference in the intention to purchase online according to individualist, mixed and collectivist cultural factors. Furthermore, the two-way interaction between gender and individualist, mixed and collectivist groups was significant regarding intention to purchase online
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