We present FLoReS, a new information-state based dialogue manager, making use of forward inference, local dialogue structure, and plan operators representing sub-dialogue structure. The aim is to support both advanced, flexible, mixed initiative interaction and efficient policy creation by domain experts. The dialogue manager has been used for two characters in the SimCoach project, and is currently being used in several related projects. We present the design of the dialogue manager and preliminary comparative evaluation with a previous system that uses a more conventional state chart dialogue manager.
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