Organizational culture is the collection of business practices, ethics, processes, and interactions that make up the work environment more favorable and productive. Due to the pivotal role organizational culture plays in the hotel business, managers and hotel owners invest heavily in human and material resources to bridge the communication gap. However, there are still inconsistencies and lacuna between the employer and employees in the hotel industry in Enugu Metropolis which do result in a hostile and unpleasant working environment leading to poor service delivery. This study examined the relationship that exists between organizational culture and hotels quality service delivery in Enugu Metropolis, Enugu State. The study adopted a descriptive survey research design and data were collected from respondents with the aid of a structured questionnaire. Collected data were analyzed using the arithmetic mean. Hypotheses were tested using Pearson Product Moment correlation Coefficient via Statistical Packages for Social Science (SPSS 23). Findings showed that there is a significant relationship between organizational behavior and quality service delivery in hotels in Enugu Metropolis. The study concluded that organizational culture has a great impact on the quality of services hotels in Enugu Metropolis offers to the customer, and recommended that management of hotels in Enugu Metropolis should inculcate the organizational value and international best practices to the functionality of her staff as that will help sell out the organizational image to the satisfaction of their customers which is ultimate in the hotel business.
In this study, a start-up capital is referred to as a fund given to an apprentice by a mentor (Oga) during “settlement”, and it was acclaimed by many to be the nucleus of Igbo business model. It has also proved to be one of the pillars that aided the pervasiveness and growth of Igbo businesses across Nigeria, and equally contributed to the robust economic and even development of Igbo nation. This idea is fast waning due to the unwillingness of some mentors denying or offering an apprentice that diligently served him with little or no start-up capital after graduation, This attitude by some Igbo businessmen has engendered the awakened interest for empirical investigation to probe and ascertain the effect of start-up capital on the sustainable growth of Igbo businesses in Anambra state, Nigeria. Related conceptual, theoretical and empirical literatures were reviewed. The study was built on Resource based theory. The questionnaire was used for data collection on a sample size of 327 respondents drawn from commercial cities in Anambra, Nigeria State using Borg and Gall sampling technique. Data collected were analyzed using descriptive and inferential statistics. Findings revealed that seed capital has a significant positive influence on the sustainable growth of Igbo businesses in Anambra state, Nigeria. The study recommend that, government should support Igbo businesses in raising capital by giving them low or interest free loans and business advice that will aid their survival.
In reaction to the Federal Government of Nigeria's prolonged arrest and detention of the Indigenous People of Biafra (IPOB) leader, the group in the Southeast issued a Monday sit-athome order, effectively grounding the region economically. This study examined the effect of mandatory closure of markets on Mondays by IPOB and its economic implications in Southeast, Nigeria. A survey research design was adopted for the study, with a population of 250 which doubled as a sample size due to the limited number. A questionnaire was the only instrument of data collection used. Collected data were analyzed with the regression technique at a 5% level of significance. The study uncovered that the sit-at-home order has a huge hostile effect on the economic activities in the southeast, Nigeria. The study recommended that the regional government (South-eastern), religious bodies, traditional rulers, and other key stakeholders, should diplomatically and politically engage the central government of Nigeria for the release of the IPOB leader; the Federal government should adopt all-inclusive governance as this will return full economic activities to the zone.
The sustainability issues faced by microfinance banks (MFBs) in Nigeria necessitated this study to examine the effect of competitive intelligence on performance of MFBs in Nigeria. The study adopted the use of survey research design. The study population was made up of 112 employees of 28 MFBs. Primary source of data collection was deployed (questionnaire) and reliability was done using Crombach Alpha with a reliability statistic of .899. Descriptive statistics (mean) and inferential statistics (regression analysis) at 5% level of significance was adopted for data analysis and test of the hypothesis respectively. The result revealed that strategic intelligence indeed had a statistically significant relationship with the performance of MFBs in Nigeria (r =.863; R-Square = .746; F = 284. p-value < 0.05). It was, therefore, concluded that the environment of business is increasingly becoming more dynamic by the day, hence, the need to keep an eye on it to stay relevant in business.
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