Requirements elicitation plays an important role as an activity to capture the needs from stakeholders in a variety of context. Being the earliest phase in requirements engineering process, we believed that the responsibility of selecting right requirements elicitation technique is among the essential factors contributing to the success or failure of developed system. This research explores the requirements elicitation activity within the context of developing Job Finder Website for disabled people. To provide a website that can fulfil disabled user needs, the requirements engineer certainly faced challenges. However, if an appropriate selection of requirements elicitation techniques was not neglected, requirements elicitation activity conducted with disabled people can gain accurate user requirements. This research refers to Malaysia Social Welfare Department’s as a case to study whether selected requirements elicitation technique is suitable for people with visual, communication, hearing and physical disability. Before the correct requirement elicitation techniques were selected, selection criteria were identified based on literature and interview session with Malaysia Social Welfare Department’s employees. We then demonstrate the applicability of selected techniques through illustrative examples. The output of this work is a list of requirements elicitation techniques to be applied in designing Job Finder Website for Disabled People.
Malay Sign Language (MSL) is a Malay spoken language that hearing-impaired (HI) learners use in communication and learning in Malaysia. Various MSL mobile applications have been developed and available in the market to support the HI learners in learning sign language, but most fail to satisfy the learners’ needs and consist of many drawbacks in functionalities. Besides, the existing MSL mobile applications fail to evoke the cognitive ability among HI learners. Thus, this study aims to propose an MSL mobile application that hybridizes Nielsen’s and Molich’s Design Guidelines (NMDG) in order to evoke the cognitive ability among HI learners and provide mobile applications that meet the user’s needs.Before developing the proposed application, this study has carried out the initial investigation that has been done through User-Centered Design (UCD) in stage 1. Hence, the evolution of NMDG was identified, but they are too generic as it does not consider the HI alpha generation context in evaluating the mobile application. Hence, new design principles that consider HI alpha generation will be formed throughout the extension of the study based on the NMDG.
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