A vast literature debates the efficacy of descriptive representation in legislatures. Though studies argue it influences how communities are represented through constituency service, they are limited since legislators' service activities are unobserved. Using Freedom of Information Act (FOIA) requests, we collected 88,000 records of communication between members of the U.S. Congress and federal agencies during the 108th-113th Congresses. These legislative interventions allow us to examine members' "follow-through" with policy implementation. We find that women, racial/ethnic minorities, and veterans are more likely to work on behalf of constituents with whom they share identities. Including veterans offers leverage in understanding the role of political cleavages and shared experiences. Our findings suggest that shared experiences operate as a critical mechanism for representation, that a lack of political consensus is not necessary for substantive representation, and that the causal relationships identified by experimental work have observable implications in the daily work of Congress.

The scholarly literature is observing a slow but steady growth in research exploring the effects of subnational economic inequality on political attitudes and behavior. Germane to this work is the assumption that citizens are aware of the level of inequality in their local residential context. At present, however, the evidence in support of this assumption is mixed. This article attempts to offer the literature improved tests of citizens’ awareness of local inequality by addressing a key limitation in past work—the discordance between the geographic unit underlying measures of the independent and dependent variables. Analyzing two national surveys employing a measure of perceived inequality scaled to the local level, the results suggest that citizens are indeed aware of the level of income inequality in their local environment and that the link between objective and perceived local inequality is most pronounced among lower income citizens.