Managing multiple scales of climate knowledge and decision-making has proven key to the provision of useful climate information for decision support. In this chapter we use specific examples from the work of the Western Water Assessment RISA to illustrate how boundary work, consisting of convening, translating, collaborating and mediating, can help a research organization overcome the challenges that arise from mismatches between scales of knowledge and scales of decision-making. We then use lessons learned from those examples to call for science policies that better promote and support usable and scale-sensitive research for decision support.
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