Waste management is currently a popular topic in the campus environment. Waste management in the campus environment is carried out in several methods one of them is the method of 3R (Reuse, Recycle, and Reduce). The purpose of waste management in the campus environment is to create a green campus program. One of the acts of the waste management program in the campus environment is by separating waste. The problems of creating a green campus program are related to unavailability of proper trashcan for garbage separation on campus. This waste separation requires an attractive trashcan so that the waste management program in the campus environment can be made possible. The objective of this research to design of attractive trash cans using the Quality Function Deployment (QFD) method. The data needs and Voice of Customers (attributes) that had been obtained were used to create a questionnaire which was the process of quantifying the needs. A total of 394 questionnaires had been distributed. The data were in the form of opinions of respondents about the level of consumer interest in Ahmad Dahlan University campus III. Based on this method, the result from this research is designing a trashcan which has an interesting shape, has a lid that is easy to open, holds a wide range of sizes according to the type of waste, has large-sized sac for plastic, has strong material, has a clear instruction for which kind of rubbish, and has an attractive color. Keywords-waste management, Quality Function Deployment, product design, trashcan Consumers' perceptions are very important in determining what the offer to consumers as well as how to offer it [9].
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RSU PKU Muhammadiyah Bantul is one of the charities Muhammadiyah Persyarikatan business located in the district of Bantul. In its efforts to enhancing the quality of service, the management did attempt to explore what the keinginkan customers. Steps taken by management is to provide a suggestion box, but the attention of the customer against such a move does not show a meaningful response. This study aims to assist the hospital management to explore the desires of customers based on SERVQUAL Model SERVQUAL model of service quality measurement model is formulated by Parasuraman. This model defines the gap or gap (G) for service quality factor. As for the dimensions of service quality used five dimensions of service quality developed by Parasuraman et al, including the dimension Tangibles, Responsivness, Reability, Assurance and EmphatyThe research results showed that all the attributes of the value gap. But once the performance is quite satisfactory, it is seen from all the attributes of the service shows the value above 3. The efforts undertaken by the acquisition by the largest gap value in each dimension of SERVQUAL, among others, prioritize budgetary allocations to the procurement of medical devices, training in terms of skills, attitudes and behavior conducted periodically by management and pencermatan back towards the outsourcing of cleaning service in terms of technical coordination
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