One of the most baffling and recalcitrant of the problems which business executives face is employee resistance to change, which can actually cripple an organization. This study examined the effect of employee resistance to transformational change and its implication on organizational performance in food and manufacturing firms in Enugu state, Nigeria. The objectives of the study were to examine the effect of transformational change on employees' commitment in achieving organizational goals; ascertain the effect of transformational change on employees morale; and to identify strategies for addressing employees' resistance to change during transformational change. The study period was between 2015 and 2017. The primary data were obtained with the use of questionnaire. Sample size of three hundred and eighteen (318) respondents were drawn from a population of one thousand, five hundred and sixty-three (1,563). The data were analyzed using frequency, tables, and percentages. The hypotheses were tested using z-test, chi-square and Pearson correlation. It was revealed that transformational change has significant effect on employees' commitment with z(cal) = 14.38 > z (/2) = 1.96 ; p ˂ .05, It was also found that transformational change has significant effect on employees' morale with r = 0.969, t = 3.477. It was indicated that strategies for addressing employees' resistance to change can significantly reduce resistance to change. It was shown with value of z(cal) = 14.12 > z (/2) = 1.96. SPSS chi-square tests results showed that X 2 c = 52.348 > X 2 t = 21.0. Employees putting up resistance to the process can have some negative effects for the company in question if they are not addressed in a timely manner. It was recommended among others that change managers should employ strategies to successfully manage the employees' side of change in order to avoid resistance to change. The implication of the study is that in today's dynamic environment organizational change is indispensible for every organization to proceed and prosper in ever changing business environment and any organization who refuses to change will become dinosaur.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.