PurposeThe purpose of the research is to conduct an exploratory investigation of the material handling activities of an Italian logistics hub. Wearable sensors and other smart tools were used for collecting human and environmental features during working activities. These factors were correlated with workers' performance and well-being.Design/methodology/approachHuman and environmental factors play an important role in operations management activities since they significantly influence employees' performance, well-being and safety. Surprisingly, empirical studies about the impact of such aspects on logistics operations are still very limited. Trying to fill this gap, the research empirically explores human and environmental factors affecting the performance of logistics workers exploiting smart tools.FindingsResults suggest that human attitudes, interactions, emotions and environmental conditions remarkably influence workers' performance and well-being, however, showing different relationships depending on individual characteristics of each worker.Practical implicationsThe authors' research opens up new avenues for profiling employees and adopting an individualized human resource management, providing managers with an operational system capable to potentially check and improve workers' well-being and performance.Originality/valueThe originality of the study comes from the in-depth exploration of human and environmental factors using body-worn sensors during work activities, by recording individual, collaborative and environmental data in real-time. To the best of the authors' knowledge, the current paper is the first time that such a detailed analysis has been carried out in real-world logistics operations.
With the rise of a consciousness in warehousing sustainability, an increasing number of autonomous vehicle storage and retrieval systems (AVS/RS) is diffusing among automated warehouses. Moreover, manufacturers are offering the option of equipping machines with energy recovery systems. This study analyzed a deep-lane AVS/RS provided with an energy recovery system in order to make an energy evaluation for such a system. A simulator able to emulate the operation of the warehouse has been developed, including a travel-time and an energy model to consider the real operating characteristics of lifts, shuttles and satellites. Referring to a single command cycle with a basic storing and picking algorithm for multiple-depth channels, energy balance and recovery measurements have been presented and compared to those of a traditional crane-based system. Results show significant savings in energy consumption with the use of a deep-lane AVS/RS.
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