Evaluation of lecturer performance, which is done by students, is one of the ways used by Manado State Polytechnic to measure customer satisfaction on lecturer performance in conducting teaching and learning process. Evaluation of lecturer performance through Student Evaluation approach has been started since Year 2009, but to know the achievement of appraisal of lecturer performance, it is necessary to conduct research. This study aims to analyze the implementation of Student Evaluation Approach for lecturer performance evaluation at Manado State Polytechnic and optimizing the evaluation approach by developing an application based online. The method used for data collection is the qualitative method with Semi-Structured Interview where the data is collected by interviewing all parties involved in the implementation of lecturer's performance evaluation. After data is collected, grouped and coded, the data is analyzed and interpreted, and then it is coded into application system. The results of this study are expected to be used by every department in Manado State Polytechnic to facilitate and to ease the measurement of lecturer performance every semester.
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