Abstract:Despite the claim that blockchain will revolutionise business and redefine logistics, existing research so far is limited concerning frameworks that categorise blockchain application potentials and their implications. In particular, academic literature in transport and logistics to date has not sufficiently distinguished between blockchain adoption ('what to adopt') and the identification of the right business opportunity ('where to start'). In response, this paper (1) uses Rogers' (2003) 'attributes of innovation framework' to identify potential blockchain applications and (2) presents a framework explicating four transformation phases to subsequently categorise the identified areas of application according to their effects on organisational structures and processes. Using academic and practitioner literature, we classify possible applications for adoption and provide a framework to identify blockchain opportunities in the logistics industry, thereby helping managers to systematically assess where to start building organisational capabilities in order to successfully adopt and deploy blockchain-based technology.

Sustainable Development and Environmental Policy are becoming increasingly important in the development of business strategies. Consequently, corporate road freight transport comes under particular scrutiny due to its substantial impact on the environment. This paper explores the implementation of environmental management in the Austrian road freight transport sector. A model based on an extensive literature review is developed and adapted to show the impact of attitude, company size and sector affiliation. It is tested using data from a quantitative survey. Based on an extensive literature review a model of influencing factors is developed and tested using data from a quantitative survey. According to our findings, we adopted the model with respect to the impact of attitude, company size and sector affiliation. Although decision‐makers' attitudes have a significant influence on the companies' actual environmental performance, firm size and sector affiliation are shown to have a far greater influence. It is therefore necessary to offer external incentives and support in order to improve environmental behaviour, especially among smaller and transport companies. Such instruments, however, need to be aligned on an international basis and across industries to prevent friction and competitive disadvantage. In addition to policy intervention (legal restrictions and incentives) and improvements on a corporate level, consumer awareness should be raised in order to create public pressure for companies to implement environmental management. Copyright © 2012 John Wiley & Sons, Ltd and ERP Environment.

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Local public transport companies provide important mobility services to the general public. Although these services are usually subsidised, companies rely on revenues generated by ticket sales. Therefore, fare evasion (i.e., people using a transport service without paying for it) and ticket forgery (the production of an illegal ticket facsimile) have considerable influence on the companies’ economic sustainability. As existing research regarding the economic perspective is limited, this paper presents a Delphi study that investigates the phenomena with a survey of experts in public transport companies and transport associations in Germany, Austria, and Switzerland. The findings of the survey provide insights into the overall perception and discuss relevant aspects of both fare evasion and ticket forgery, thereby not only highlighting practical implications, but also helping policy makers shape adequate policies for public transport in societies.

Purpose -The purpose of this paper is to provide insights on the most hindering barriers that sight and hearing impaired passengers face when using public transport services. Furthermore, possible convenient solutions to the identified problems shall be presented. To allow for an understanding of these propositions a short introduction and clear definition on sight and hearing impairment is provided. Design/methodology/approach -First a clear definition of sight and hearing impairment is developed to delimit from blind and "normal" persons. A two phase approach was utilized where in the first step qualitative interviews were conducted and the findings were then evaluated based on a literature review. Findings -The authors found a wide variety of different problems being imposed on impaired passengers that could be segmented into four categories ("stops and stations", "vehicles", "general mobility problems" and "public awareness"). Additionally multiple solutions to each of these barriers are presented and the main target group is indicated. Research limitations/implications -Further research is required in the perception of the impaired on specific barriers and solutions, which was only qualitatively provided in this study. Additionally the attitude and awareness of public transport companies towards the recognition of sight and hearing impaired as a specific target group and the implementation of solutions for them are important factors that are not investigated as of yet. Practical implications -As public transport is an ever more important factor in everyday life, the responsible authorities should be made aware of the specific problems imposed on sight and hearing impaired persons. Therefore, this paper provides a first comprehensive list of barriers with convenient solutions that should be considered for a barrier-free public transport system. Originality/value -This paper provides a first introduction of barriers and possible solutions for sight and hearing impaired passengers in public transport systems. Therefore, authorities and public transport companies looking for options to improve their services can lean on these results.