Her research focuses on corporate communication, political communication, and corporate social responsibility. She has wide experience as a consultant with both private and public organizations.

This study examined reasons why Elisabeth Rehn – labelled by the media as the queen of the polls – lost her lead position a month before the presidential election. Rehn’s campaign had two approaches – traditional and marketing oriented. On one hand it represented a voter‐driven campaign with various non‐political and political professionals at its disposal but on the other hand the candidate was closer to the traditional party‐driven or ideology‐driven concept holding to traditional political themes. The main internal weaknesses of Rehn’s campaign were four factors: the weakness of the (civic) organisation, the lack of resources, the candidate’s credibility problems and the wrong themes. The relevant external factors were: the line‐up of the candidates with two strong right‐wing female candidates and overwhelming resources of the competitive organisations. The study provides evidence that most of the theoretical factors based on previous research to be relevant also in this campaign and emphasises the meaning of the candidate’s credibility. The indicators of the credibility were her competence and appearance (external credibility), and personality and commitment (internal credibility) even though in the very beginning the candidate was evaluated by the campaign workers as the most competent and experienced candidate. The polls and the media were considered to be factors that strengthened the result more than created it.

Strateginen viestintä on 2000-luvun viestinnän tutkimuksessa noussut PR:n, yhteisöviestinnän, viestinnän johtamisen ja integroidun viestinnän rinnalle sekä osittain korvaamaan niitä. Tässä artikkelissa tarkastelemme, miten organisaatiot määrittelevät viestinnän tavoitteitaan ja millaisia strategisen viestinnän näkemyksiä ne kuvastavat. Tarkastelemme kysymystä sekä tutkimuskirjallisuuden että empiirisen aineiston valossa. Erittelemme tutkimuskirjallisuuden käsityksiä strategisen viestinnän käsitteestä ja sen kytköksestä organisaation tavoitteisiin sekä strategisen viestinnän ongelmista. Empiirisen aineiston osalta tutkimme, miten organisaatiot itse määrittelevät viestintänsä tavoitteet ja mikä viestinnän tavoitteiden suhde on organisaation strategiaan ja strategisiin tavoitteisiin.

Communication measurement and evaluation – Goal-orientation, agility or fumbling in the dark? The interest of organizations in assessing stakeholder relationships and expectations, intangible assets, and social impact has grown strongly in the 21st century. This change is linked to new views on the strategic role of communication and strategic management. We examine the development and current state of the measurement and evaluation (M&E) of communication through research literature and empirical material. We suggest that the models of M&E used in organizations can also tell us about  their views of strategic communication and the connection to organizational strategy. Present practices of M&E are dominated by logical models as well as summative evaluation, which are connected with a functionalist view of strategic communication. The data also provide indications of agile evaluation. Many organizations also engage in practices that we call blind measurement: metrics are not directly linked to the goals of communication.