Although evidence suggests the importance of social support for refugees, this knowledge has not been invoked to systematically develop culturally congruent support interventions that help refugees adapt to life in receiving countries. The objective of this study was to design and pilot test a culturally congruent intervention that meets the support needs and preferences of two ethno-culturally distinct refugee groups. Support was delivered to Somali and Sudanese refugees (n = 58), by trained peer and professional facilitators. Face-to-face groups comprised of refugees, matched by gender and ethnicity, were created to enhance the depleted social networks of Somali and Sudanese refugees. Each peer support group met bi-weekly for a face-to-face session for 12 weeks. Peer facilitators delivered supplementary one-to-one support via the telephone. The ingredients of the support intervention included: (i) peer facilitators and professionals; (ii) provision of information, affirmation and emotional support; and (iii) accessibility (e.g. childcare, transportation). The study employed a qualitative participatory research design. Data collected for the study included (i) in-depth pre-intervention interviews with potential support group participants in 2008-2009 to assess intervention preferences; (ii) fieldnotes by peer and professional facilitators during the intervention in 2009-10; (iii) post-intervention group interviews with support group participants in 2010; and (iv) in-depth interviews with peer and professional helpers in 2010. A major perceived benefit of the support programme was connecting with people from African refugee participants' cultural communities. Participants appreciated the gender and culture-specific groups. Following the social support intervention, refugees reported increased social integration, decreased loneliness and expanded coping repertoire.

This study examines challenges faced by refugee new parents from Africa in Canada. Refugee new parents from Zimbabwe (n = 36) and Sudan (n = 36) were interviewed individually about challenges of coping concurrently with migration and new parenthood and completed loneliness and trauma/stress measures. Four group interviews with refugee new parents (n = 30) were subsequently conducted. Participants reported isolation, loneliness, and stress linked to migration and new parenthood. New gender roles evoked marital discord. Barriers to health-related services included language. Compounding challenges included discrimination, time restrictions for financial support, prolonged immigration and family reunification processes, uncoordinated government services, and culturally insensitive policies. The results reinforce the need for research on influences of refugees' stressful experiences on parenting and potential role of social support in mitigating effects of stress among refugee new parents. Language services should be integrated within health systems to facilitate provision of information, affirmation, and emotional support to refugee new parents. Our study reinforces the need for culturally appropriate services that mobilize and sustain support in health and health related (e.g., education, employment, immigration) policies.

PurposeThis paper seeks to explore varied interrelated challenges and barriers experienced by immigrant seniors.Design/methodology/approachSenior immigrants representing diverse ethnicities (Chinese, Afro Caribbean, Former Yugoslavian, Spanish) described their challenges, support needs, and barriers to service access. Service providers and policy makers from organizations serving immigrant seniors were interviewed to elicit their views on barriers to access and appropriateness of services for immigrant seniors. Qualitative methods were employed to enhance understanding of meanings, perceptions, beliefs, values, and behaviors of immigrant seniors, and investigate sensitive issues experienced by vulnerable groups. The qualitative data were subjected to thematic content analysis.FindingsSeniors reported financial and language difficulties, health problems, discrimination, family conflicts, and social isolation. Although most immigrant seniors appreciated the standard of living in Canada and the services provided to seniors, most believed that support received was inadequate. Seniors encountered systemic (e.g. government policies), institutional (e.g. culturally inappropriate programs), and personal (e.g. transportation, language problems) barriers to accessing social and health services. Service providers and policy makers faced high costs of programs, inadequate financial and human resources, inadequate information about needs of immigrant seniors, inadequate geographical coverage, and lack of inter‐sectoral collaboration.Practical implicationsThe challenges experienced by immigrant seniors have implications for programs and policies and can inform the development of culturally sensitive and appropriate services.Social implicationsThe barriers encountered by service providers in assisting immigrant seniors point to the importance of inter‐sectoral coordination, cultural sensitivity training, and expansion of service providers' mandates.Originality/valueThis study revealed numerous unmet needs for successful acculturation of immigrant and refugee seniors in Canada. It also reveals that the most cogent and sustainable approach to close this chasm of support deficits, unattended challenges, and complex stressors is to implement a model that simultaneously addresses the three levels and use a multisectoral approach.

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The aim of the study was to identify the unique support needs and preferences of African refugees in Canada. In-depth interviews were conducted with Sudanese and Somali refugees (n=68) living in two cities in central and western Canada. Refugees were interviewed individually to identify their support needs, current sources of support, available support programmes, barriers to access to support resources, and preferred support interventions. These refugees reported major support needs, depleted social networks, and barriers to accessing services and supports. They identified distinct preferences for support from peers from the same country of origin and professionals. Participants wanted group-level support supplemented by one-to-one support. Transportation, child care, meals, and peers matched by language and gender were recommended to enhance accessibility to support programmes. These findings can inform the design of support intervention research and enhance the relevance and supportiveness of services and programmes for recent refugees.

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Purpose The purpose of this paper is to develop and test an accessible and culturally appropriate social support intervention designed to meet the support needs and preferences identified by African refugee parents of young children. Design/methodology/approach The study was built on the research team’s preceding study assessing social support needs and intervention preferences of Sudanese and Zimbabwean refugee parents of young children. Face-to-face support groups led by peer and professional mentors were conducted bi-weekly over seven months. Qualitative data collection methods were employed through group and individual interviews. Findings In total, 85 refugee parents (48 Sudanese, 37 Zimbabwean; 47 male, 38 female) in two Canadian provinces participated in the social support intervention. Results demonstrated that this intervention increased participants’ social support by: providing information, enhancing spousal relationships, and expanding engagement with their ethnic community. This pilot intervention decreased refugee new parents’ loneliness and isolation, enhanced coping, improved their capacity to attain education and employment, and increased their parenting competence. Practical implications Peer mentors who were refugee parents of young children were key to facilitating the support intervention and to enhancing confidence of group members to raise their children in Canada. They acted as role models as they had faced similar challenges. Success of this intervention can also be attributed to its flexibility and participant-centered focus. Originality/value This is the first reported study to design and test the impacts of support interventions for African refugee parents of young children.