the control centre was recorded as the arrival time. Moreover, the centres using automatic time-stamps (the centre quoted above did not) were prevented from entering times retrospectively. Despite these qualifications, the findings show that the resources of some deputising services, medical manpower or telecommunications or both, appeared to be stretched at bank holiday periods. Generalisations about the quality of deputising services as a whole have in the past been misleading. It is to be hoped that the introduction of standard procedures for monitoring the operation of deputising services (DHSS Health Circular HC(FP)(78)1) will serve to diminish differences in quality among them.
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