Serving the severely psychiatrically disabled client within the VR system often generates concerns regarding appropriateness of referrals and productivity.The authors describe a process used in one state VR agency to address these concerns by having staff identify key referral and service criteria that they would use in serving these clients. The effort was directed not at identifying predictors of success but rather variables that counselors would evaluate to make them feel positive about moving a client into the VR system or providing certain types of services once they became active clients.
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