Supplier selection problem has gained extensive attention in the prior studies. However, research based on Fuzzy Multi-Attribute Decision Making (F-MADM) approach in ranking resilient suppliers in logistic 4.0 is still in its infancy. Traditional MADM approach fails to address the resilient supplier selection problem in logistic 4.0 primarily because of the large amount of data concerning some attributes that are quantitative, yet difficult to process while making decisions. Besides, some qualitative attributes prevalent in logistic 4.0 entail imprecise perceptual or judgmental decision relevant information, and are substantially different than those considered in traditional suppler selection problems. This study develops a Decision Support System (DSS) that will help the decision maker to incorporate and process such imprecise heterogeneous data in a unified framework to rank a set of resilient suppliers in the logistic 4.0 environment.The proposed framework induces a triangular fuzzy number from large-scale temporal data using probability-possibility consistency principle. Large number of non-temporal data presented graphically are computed by extracting granular information that are imprecise in nature. Fuzzy linguistic variables are used to map the qualitative attributes. Finally, fuzzy based TOPSIS method is adopted to generate the ranking score of alternative suppliers. These ranking scores are used as input in a Multi-Choice Goal Programming (MCGP) model to determine optimal order allocation for respective suppliers. Finally, a sensitivity analysis assesses how the Supplier's Cost versus Resilience Index (SCRI) changes when differential priorities are set for respective cost and resilience attributes.

Thus far, limited research has been performed on resilient supplier selection-a problem that requires simultaneous consideration of a set of numerical and linguistic evaluation criteria, which are substantially different from traditional supplier selection problem. Essentially, resilient supplier selection entails key sourcing decision for an organization to gain competitive advantage. In the presence of multiple conflicting evaluation criteria, contradicting decision makers, and imprecise decision relevant information (DRI), this problem becomes even more difficult to solve with the classical optimization approaches. Possibility distribution based Multi-Criteria Decision Analysis (MCDA) is a viable alternative approach for handling inherent uncertainty of imprecise DRI associated with the evaluation offered by a group of contradicting decision makers. However, prior research focusing on MCDA based supplier selection problem has been lacking in the ability to provide a seamless integration of numerical and linguistic evaluation criteria along with the consideration of multiple decision makers. To address these challenges, we present a comprehensive decision-making framework for ranking a set of suppliers from resiliency perspective. The proposed algorithm is capable of leveraging imprecise and aggregated DRI obtained from crisp numerical assessments and reliability adjusted linguistic appraisals from a group of decision makers. We adapt two popular tools -Single Valued Neutrosophic Sets (SVNS) and Interval-valued fuzzy sets (IVFS), and for the first time extend them to incorporate both crisp and linguistic evaluations in a group decision making platform to obtain aggregated SVNS and IVFS decision matrix. This information is then used to rank the resilient suppliers by using TOPSIS method. We present a case study to illustrate the mechanism of the proposed algorithm. A sensitivity analysis demonstrates the strength of the proposed algorithm to generate alternative ranking scheme with respect to the priorities of evaluation criteria, and thus shows the potential to provide a reliable decision-making framework.

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