As countries interact more and more, technology gains a decisive role in facilitating today’s increased need for interconnection. At the same time, systems, becoming more advanced as technology progresses, feed each other and can produce highly complex and unpredictable results. However, with this ever-increasing need for interconnected operations, complex problems arise that need to be effectively tackled. This need extends far beyond the scientific and mechanical fields, covering every aspect of life. Systemic Thinking Philosophy and the System Dynamics methodology now seem to be more relevant than ever and their practical implementation in real-life industrial cases has started to become a trend. Companies that decide to implement such approaches can achieve significant improvements to the effectiveness of their operations and gain a competitive advantage. This research, influenced by the Systemic Thinking Philosophy, applies a System Dynamics approach in practice by improving the quality control process of a pharmaceutical company. The process is modeled, simulated, analyzed, and improvements are performed to achieve more effective and efficient operations. The results show that all these steps led to a successful identification and optimization of the critical factors, and a significant process improvement was achieved.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.