Automated question answering has been a topic of research and development since the earliest AI applications. Computing power has increased since the first such systems were developed, and the general methodology has changed from the use of hand-encoded knowledge bases about simple domains to the use of text collections as the main knowledge source over more complex domains. Still, many research issues remain. The focus of this article is on the use of restricted domains for automated question answering. The article contains a historical perspective on question answering over restricted domains and an overview of the current methods and applications used in restricted domains. A main characteristic of question answering in restricted domains is the integration of domain-specific information that is either developed for question answering or that has been developed for other purposes. We explore the main methods developed to leverage this domain-specific information.

We present a Question Answering system for technical domains which makes an intelligent use of paraphrases to increase the likelihood of finding the answer to the user's question. The system implements a simple and efficient logic representation of questions and answers that maps paraphrases to the same underlying semantic representation. Further, paraphrases of technical terminology are dealt with by a separate process that detects surface variants.

Our research shows that the incorporation of specialised data and domain-specific knowledge can significantly improve text summarisation performance in the medical domain. Due to the vast amounts of medical text available, and the high growth of this form of data, we suspect that such summarisation techniques will address the time-related obstacles associated with evidence-based medicine.

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