Elioenai Dornelles Alves 5Purpose: The aim of this study is to identify the occurrence of Burnout Syndrome (BS) and assess its relationship with different labour-related aspects, among nursing professionals at two medium-sizes hospitals in the city of Cáceres. Method: This is a transversal and descriptive study, with a sample totalling 141 subjects. As an instrument of research, we used a questionnaire for the limitation of labour-related aspects, with the addition of the Burnout y aspectos laborales del personal de enfermería de dos hospitales de medio porteaObjetivo: Identificar la incidencia de síndrome de Burnout (BS) y evaluar su relación con los aspectos laborales, personal de enfermería de dos hospitales de medio portea de Cáceres. Método: Se trata de un estudio descriptivo, de corte transversal de la muestra de 141 sujetos. Como instrumento de investigación se utilizó un cuestionario para el delineamiento de los aspectos laborales, aumentando del Maslach Burnout Inventory (MBI). Resultados: De los 141 profesionales, 13 presentaron SB según MBI. Con relación con los aspectos laborales los profesionales más acometidos son aquéllos con: régimen de trabajo diarista, 30 horas semanales de servicio, contratado, doble empleo, menor tiempo formación, poco tiempo en la unidad y actuación en el sector administrativo.Conclusiones: Luego, se demostró la presencia de SB en la muestra, revelando necesidad de proponerse cambios organizacionales en el ambiente de trabajo a fin de apocar estos factores interfieren en la salud del trabajador.
Since World War II, there has been a concern related to the quality standard of industrial production. Adapting to the reality of the health sector, it sought to improve the management of the quality of its services, aiming, in addition to satisfying its internal and external customers, the safety of its patients. The objective was to settle how technologies influence the quality management of the health sector today. Thus, this article presents as a methodology a bibliographic research in which a literature review of the last five years was carried out in scientific articles, analyzed in the months of November and December 2021, using the following descriptors: technology, health and quality. As a result, it can be seen that technologies are important allies of management in health services, providing patient safety, systematization, organization and agility in processes, reducing workload and reducing costs for the organization. However, it is essential that managers are attentive to develop training and adherence strategies for professionals responsible for feeding the computerized systems, in order to guarantee the quality of information and the achievement of the intended results.
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