Website evaluation has been studied extensively in Information Systems and Tourism literature; but few studies combine information system issues with the Tourist decision making perspective. In this research we evaluate websites on a comprehensive set of criteria, based on five factors of website effectiveness. A Content analysis of official tourism websites of top ten tourist attracting nations was done and data was analysed using Correspondence analysis and weighted mean scores. Findings reveal that websites need to improve on certain factors, the two most important being Security and Responsiveness. In addition to this, websites should include features that support decision making at different stages of travel which would enhance website effectiveness. The study also discusses the implications for tourism organisations for developing websites that create destination image and attract tourists across the globe. The research contributes to the website evaluation approaches by developing a set of criteria using a tourist decision making perspective, rather than only technical, for evaluating website effectiveness. The research employs a novel approach of analysing cross national websites unlike other studies that have generally evaluated websites from a single country.Electronic supplementary material The online version of this article (Keywords Tourism website effectiveness Á Website evaluation Á Tourist decision making Á Correspondence analysis Assessing the website effectiveness of top ten tourist attracting nations 153

No abstract

No abstract

No abstract

No abstract

Purpose: India is known for highest number of young people in the world. Students as consumers are more dynamic and emerging consumer group for restaurants. Focusing on younger diner attitude and preferences, the aim of this paper is to use factor analysis approach to group different factors influencing their motivation behind dining out in casual restaurants. Total 31 variables were identified based on literature review. Data analysis was done using SPSS 20. Nine factors were identified which had high loadings. The sample for the study was drawn using convenience sampling technique of university students which is a major limitation of the study. Further random sampling may be used taking large sample size for more generalized results. The findings of the study would help the marketers to analyze major factors influencing dining out behavior of younger consumers.

Purpose India generates around two million tonnes of e-waste every year, and it is increasing at a very high rate of 30%. However, due to inefficient handling of infrastructure and limited number of collection centres along with the absence of proper incentive structure for producer and recyclers, 95% of e-waste reaches to unorganized sector for disposal. Consumers are not aware of the need of proper e-waste disposal and in absence of proper motivation and they are not inclined towards recycling process. Therefore, this paper aims to identify the best practices of e-waste take adopted all over the world to implement effective policy interventions for e-waste management in India and other emerging economies. Design/methodology/approach This paper has recommended preventive as well as curative policy interventions on the basis of best e-waste management practices of Germany, Italy and Japan; life cycle assessment of e-waste; and SWOT analysis of Indian electronic product industry. Findings Preventive measures include a deposit refund scheme wherein a consumer will be responsible for depositing a refundable fees during the purchase of the product. The amount should be arrived at keeping in mind cost involved in handling e-waste and ensure some motivation for the consumers to give back used product. To ensure proper tracking of the product, Radio frequency identification (RFID) tags can be used which will be activated at the time of sale of product and remain so until product reaches some designated recycling space or recycler and consumer is returned back his deposit fee. Subsidy to the producers and recyclers can also be provided by the government to further incentivize the whole process. An example of mobile phones has been used to understand the proposed deposit fees and associated cost structure. Curative measures to reduce the generation of e-waste in long run for managing the discussed issue have also been proposed. Originality/value This study is an initiative for proposing and implementing best e-waste take back techniques in a developing economy like India by acquiring learnings from best/advanced economies in terms of e-waste take back.

No abstract