Promoting digital skills among the youth in marginalised communities can boost their digital resilience, facilitate effective participation in the knowledge economy and foster positive development. However, in developing countries, government and other stakeholders are confronted by several challenges that hamper such projects. These include poor digital infrastructure, a lack of digital capacity, high levels of digital illiteracy, limited access to local digital content, and widespread apathy and mistrust amongst marginalised communities. This article explores the use of a digital archive system to develop digital skills among the youth in the marginalised Kenneth Gardens community in South Africa. A series of training workshops was conducted over a period of 12 months with a pilot group of youths to develop their digital skills. The Kirkpatrick model provided the conceptual framework to evaluate the level of skills acquired. The data were subjected to qualitative analysis and the results show that the use of a digital archive system has significant potential to develop digitally resilient youth.
In recent years, the global economy has witnessed a steady transition from broad-based government development projects to community-driven participatory processes as a viable conduit for channeling development efforts. However, these participatory processes are being faced with intrinsic challenges of unsustainability, bureaucracy, funding constraints, conflicts amongst project actors, social capital problems, political power tussles, inadequate systems for tracking progress and lack of an integrated approach, which are precursors that impede the effectiveness of project implementation. Participatory processes have transformed from the use of conventional systems to applications of digital technologies in order to address these challenges. However, the existing digital technologies for participatory processes often lack a value-based approach. This inherent curb has been tackled in this study using the e3-value (value perspective) and e3-control (process perspective) ontology-based service engineering to orchestrate an innovative change in participatory processes. To realise this innovation, the proposed value-based service system was modelled on service innovation life cycle model that integrates service exploration, value co-creation, process modelling and system evaluation. Consequently, a value-based requirements specification has been constructed using a process-oriented approach, which represents a departure from the traditional functional approaches to offer leaner, flexible and market-oriented structures that guarantee better organisational performance. The requirements specification was implemented to realise a mobile cloud service system that allow seamless data sharing and facilitate participatory processes. The applicability of the service system was illustrated using an expert-driven and criteria-based usability evaluation. Consequently, the service system provides an adequate framework for communicating the understanding of services for participatory processes.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.