Texas Instruments has been defining and installing a corporate-wide software process for nearly three years. We have learned first hand some of the difficulties of modeling a software process intended for widespread use. For example, processes can be modeled in many ways and at many levels; terminology is more important than we thought; tailoring imposes additional restrictions on the process model; and endusers come in many flavors with varying documentation and training requirements. This paper summarizes some of oul' experiences.
The National Research Council's Computer Science and Telecommunications Board (CSTB) chartered a two-year study on the scope and directions of computer science. As part of this study, ACM was asked to provide input on three important questions, the answers to which could have significant impact on the future direction of our discipline and profession.
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