This paper presents a comprehensive review of recent empirical studies dealing with online consumer behavior and decision-making processes. To that end, the paper adapts and extends Engel, Kollat, and Blackwell's (1978) and Engel, Blackwell, and Miniard's (1986) decision-making model as backdrop in the review of the literature. The vast majority of studies examine the link between external factors and one or more components of the decision-making process. The findings of this study show a paucity of research on a number of components of decision making, as well as inconsistencies in the way the online environment is characterized. Finally, the findings show that student samples are prevalent among the studies identified and the research method is biased toward the survey method as opposed to experimentation. Discussion and conclusions are provided, and directions for future research are presented.

PurposeThis study aims to examine corporate social responsibility disclosure (CSD) in China.Design/methodology/approachThe paper examines the extent to which firm size and financial performance impacts social disclosure by examining published financial information and social disclosure information in annual reports.FindingsResults indicate a positive relationship between firm size and disclosure but no relationship between firm profitability and disclosure.Research limitations/implicationsOnly 2008 annual reports with a relatively small sample size are used. Longitudinal studies in the future may be warranted.Practical implicationsCSD has become widespread in the west but is only now taking hold in the east. As many global firms expand operations in China, this paper will add to research in the area addressing CSD in that country.Originality/valueMost studies have examined CSD in the west. This study makes a contribution to the corporate social responsibility literature by investigating an emerging market in China.

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