PurposeThe purpose of this paper is to explore whether there are some existing widespread and common models and definitions for organizational change best practice in the literature.Design/methodology/approachThis paper builds on previous research to define a model of evidence‐based change management base practice. A structured literature review is used to search for contemporary models and definitions of organizational change best practice.FindingsNo consistent definitions of organizational change best practice are to be found in the literature.Originality/valueThe paper provides a snapshot of the current literature on organizational change best practice. Implications of the findings on organizational change best practice are discussed and further research suggested.

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Wireless technology has broad implications for the healthcare environment. Despite its promise, this new technology has raised questions about security and privacy of sensitive data that is prevalent in healthcare organizations. All healthcare organizations are governed by legislation and regulations, and the implementation of enterprise applications using new technology is comparatively more difficult than in other industries. Using a configuration-idiographic case-study approach, this study investigated challenges faced by two Canadian healthcare organizations. In addition to interviews with management and staff of the organizations, a walk-through was also conducted to observe and collect first-hand data of the implementation of wireless technology in the clinical environment. In the organizations under examination, it was found that wireless technology is being implemented gradually to augment the wired network. Problems associated with implementing wireless technology in these Canadian organizations are also discussed. Because of different standards in this technology, the two organizations are following different upgrade paths. Based on the data collected, best practices for secure wireless access in these organizations are proposed.