The global onset of the COVID-19 pandemic began in January 2020. In February, many academic and research institutions began to move to a telework environment. By March, many borders had been closed and nearly all institutions fully transitioned to telework. With their institutions closed and travel shut down, researchers lacked access to both specimen collections as well as the library and archives material needed to continue productive research. Preliminary research on the impact of COVID-19 on the research enterprise has been published. In the United States, the impact on federally funded research has been documented in Effects of COVID-19 on the Federal Research and Development Enterprise (Morgan and Sargent Jr. 2020). Likewise, What Happens to the Continuity and Future of the Research Enterprise? (Coalition for Networked Information 2020) is an initial appraisal of issues and concerns within the North American academic and research environment. Library and archives staff were limited in their access to collections-based work and needed valuable and impactful telework. The Biodiversity Heritage Library (BHL) was founded as a global, dispersed, and virtual library and thus was well-suited to continue to provide service to teleworking researchers as well as telework tasks for staff at BHL's partner institutions. Examples of the telework projects include enhancing BHL metadata, and uploading BHL illustrations to the BHL Flickr collection. BHL makes critical information available thanks to all of the partners' efforts to digitize for open access. The natural strengths of the BHL virtual organization include social distancing, virtual collaboration and opening up science; the pandemic world is a natural ecosystem for BHL partners. Initial analyses of BHL use have shown a significant increase in year-over-year usage of BHL content. The preliminary statistics have shown an approximate 25% increase in usage of the BHL site. BHL has also collected anecdotal evidence in the form of user comments and direct conversations with research staff at BHL partner institutions. Many national or pan-national organizations and projects were instigated to examine the impact of COVID-19 on library and archives materials. One key project that some BHL partners participated in is Reopening Archives, Libraries, and Museums (REALM) Information Hub: A COVID-19 Research Project. With most BHL partners pausing all digitization around the February-March 2020 time period, outcomes from studies such as REALM will assist partners in understanding when it will be safe for digitization to restart. This presentation will cover how usage of BHL changed from early 2020 to the present, showing trends and significant impact. The pivot of many BHL partner staff to improve BHL content and metadata for their local users as well as the global biodiversity community will be documented. Also covered will be the enhanced impact of digital libraries, such as BHL, in both the short and long terms along with lessons learned for expanded virtual open access for library collections supporting biodiversity and museum research.
The events of 2020, including the COVID-19 pandemic and social justice demonstrations around the world, helped the Biodiversity Heritage Library (BHL) refocus our priorities for implementing our 2020–2025 Strategic Plan, which was adopted in April 2020. BHL’s natural ecosystem relies on virtual coordination across our global community. For this reason, much of the work of the consortium could continue during lockdowns and telework mandates at many of our partner institutions. Though most digitization projects were placed on hold, staff were able to shift priority to metadata enhancements to improve access and discoverability of existing content. Long-planned improvements in the use of persistent identifiers were pushed to the forefront of technical development. Improvements to the data model and user interface to better support born-digital content and articles were also prioritized in the 2021 Technical Priorities. Back-end improvements to the BHL website, currently under development, will also facilitate easier metadata import and updates, making it faster and easier to add article-level metadata, which will improve search and discoverability for articles within the collection. These technical improvements will continue to define BHL as a tool to connect biodiversity data. Part of our collaborative resilience is our ability to adapt and adjust to changing priorities. Over the past year, BHL has been working to review and update our Collection Development Policy. Social justice movements and discussions concerning the harmful content in BHL’s collection are helping to inform the review of our collection development policy in ways we wouldn’t have anticipated prior to 2020. Our review now includes strategies to identify gaps in and improve representation of biodiversity information from underrepresented regions, languages, cultures, and perspectives. We are also working with colleagues to support larger efforts within the library profession to improve and broaden metadata such as subject headings. We will continue to address the problematic historical legacy of natural history collections through actions defined in our strategic plan. The isolation and work from home orders of 2020 and early 2021 provided opportunities for some to expand into deep research and contribute to collaborative projects as work assignments became digital and thus more versatile. For example, transcription projects were accelerated because staff had more time to contribute to these resource-intensive activities. One result of this work is that more handwritten materials such as field notes and correspondence are now available for full-text searching and taxonomic name recognition within BHL. Another strategic goal of BHL is to grow consortial partnerships and alliances to foster cross-institutional collaboration. BHL sought new partnerships that would integrate BHL data into existing and emerging biodiversity projects. This cross-institutional collaboration is another way to cultivate resilience and sow the seeds of sustainability. In this talk, we will describe how BHL shifted its focus to reflect on and respond to global events of 2020. We will share discussions around acknowledging and addressing the harmful legacy content in BHL collections, new technical developments, and examples of collaborative telework projects.
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