By surveying user-satisfaction, several shortcomings in the pharmacy ordering and complaint-management system were detected. Study findings should lead to improved service quality and will contribute to developing a manual for a quality management system (QMS).
The cover picture illustrates the conformational equilibrium of highly fluorinated sulfoximides. The conformation of this polar group critically influences the dielectric anisotropy of liquid crystals derived therefrom. The crystal structure of heterostilbene-like fluoroaromatic sulfoximides is dominated by stacking interactions of orthogonal aromatic substructures. Details are discussed in the article by P. Kirsch et al. on p. 797 ff.
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