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Purpose This paper aims to describe the transdisciplinary, multiphase, mixed methods, generative design research, participatory planning and social design activities developed and implemented by the West Virginia University Rural Tourism Design Team and associated outcomes. Design/methodology/approach The multiphase methodology included quantitative and qualitative research in initial stages of the study (key informant interviews, resident attitudes toward tourism survey, visitor preferences survey, economic impact analysis) which informed social design activities at latter stages (asset mapping, landscape design/visualization of opportunities and sites targeted for development and cultural identity design) using generative design tools facilitating co-design with the communities and helping the destination take sequential steps toward achieving their goals and objectives. Findings Opportunities and challenges identified through multiple methods were triangulated and pointed to the same conclusions including the need for long term planning and managed growth; protecting community values; underutilized natural, cultural and historic assets; the opportunity to develop nature-based, cultural and historical attractions; and the need for a common vision and collective identity. Research limitations/implications This study makes a unique contribution to literature on sustainable tourism planning by incorporating social design activities to visualize findings of more traditional planning methods and provide tangible, visible outcomes of planning activities which can guide local stakeholders in rural destinations more directly to funding for planning recommendations and project implementation. Practical implications The transdisciplinary and social/generative/participatory approach provided a scaffolding of outputs to the community with citizen control and active involvement throughout the planning and design process. The incorporation of social design provided tangible outcomes including site designs and a cultural identity. Generative design research gives people a language with which they can imagine and express their ideas and dreams for future experiences. Originality/value This paper investigates the role of social design in a transdisciplinary, multiphase project to support sustainable tourism planning.

We use county-level data to examine how the COVID-19 pandemic affected the tourism and hospitality sector, which was by far the most impacted of all sectors, focusing on employment and wage changes. Results support our hypothesis that rural counties experienced fewer negative impacts or even benefited from the COVID-19 pandemic in terms of job growth . We present maps showing the pandemic’s effects on leisure and hospitality (L&H) employment across the nation, identifying the communities both hardest hit and least impacted. A linear regression model is developed to explore independent factors that influenced the pandemic’s local impact. Results are robust across different measures of the key variable (rurality), including rural-urban continuum codes, distance from metropolitan areas, and population density. We also consider the impacts of social capital, income, and local economic diversification, among other factors. Our results suggest that remote, less-populated counties were more likely to experience stable employment in the L&H sector relative to pre-pandemic levels, and in some cases even experienced employment growth. JEL Classification: J2, J3, R1

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Online and off-site educational programming is increasingly incorporated by Extension educators to reach their clientele. Models such as the flipped classroom combine online content and in-person learning, allowing clients to both gain information and build peer learning communities. We demonstrate how video documentaries used in traditional tourism development programs were repurposed as preprogram, flipped-classroom learning materials to deliver content and extend the goals of community-centric programming. The flipped-classroom approach yielded learning and process outcomes and allowed educators to maximize time spent facilitating peer learning, client engagement, and community organizing.

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